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Why am I turning OFF materials? [message #94681] Thu, 24 July 2014 20:18 UTC Go to next message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 354
Registered: September 2012
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Senior Member
Hi Shapeways,

Just now, I've begun listing a new item. The new way the product interface is structured is a little odd, but everything new is odd at first, right? I'm sure I'll get used to it. What I WON'T get used to is, instead of going through a list of materials and turning ON the ones I want, instead I find myself going through the list turning OFF all the materials I DON'T want.

I'm sorry, but this is just so silly. If I design a ring in stainless steel, I shouldn't need to go turn OFF every other material in every possible one-by-one (there was no 'Disable All' button that I could find). This is just a little ridiculous - I do hope a 'Disable All' button is in the works, and very very soon!
Re: Why am I turning OFF materials? [message #94686 is a reply to message #94681 ] Thu, 24 July 2014 20:51 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 2448
Registered: August 2008
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Shapie Expert
moderator
Sorry, but what?? Unless there is some new bug, the All Materials ON default was changed MONTHS ago.


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Why am I turning OFF materials? [message #94687 is a reply to message #94686 ] Thu, 24 July 2014 20:52 UTC Go to previous messageGo to next message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 354
Registered: September 2012
Go to my shop
Senior Member
Very strange. Unless... This model was UPLOADED months ago, I bet THAT'S it! In fact I think it was uploaded before they changed the product page layout (it took me a while to get to it!). I bet that's what happened here.
Re: Why am I turning OFF materials? [message #94690 is a reply to message #94687 ] Thu, 24 July 2014 21:58 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 2448
Registered: August 2008
Go to my shop
Shapie Expert
moderator
What is VERY odd here is that the same model should have been caught by the "Swatch Optimization" of a couple of weeks ago, where they turned OFF several materials in an effort to undo the previous auto-selection.

If you find any other models with such a condition, I'd suggest you send the Model# to service@shapeways.com so that it can be reviewed.. just in case there is something else going awry.


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Why am I turning OFF materials? [message #94754 is a reply to message #94690 ] Fri, 25 July 2014 17:42 UTC Go to previous message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 354
Registered: September 2012
Go to my shop
Senior Member
Hmmm, that does sound a little odd then. I'll have a look through and see if I find any others.

 
   
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