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"Oops! We can't find the page you're looking for." [message #90194] Thu, 22 May 2014 11:02 UTC Go to next message
avatar BitsBlitz  is currently offline BitsBlitz
Messages: 15
Registered: October 2013
Go to my shop
Junior Member
I've been trying to access several models in my shop to promote them, but then I only get the message "Oops! We can't find the page you're looking for."

Can somebody let me know what's going on?


Cheers!
Re: "Oops! We can't find the page you're looking for." [message #90196 is a reply to message #90194 ] Thu, 22 May 2014 11:18 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 803
Registered: June 2011
Go to all my models
Senior Member
I work here
Ohoh,

Could you share the model ID you see the in the URL? (example: shapeways.com/model/1984671 <-- this number)
This way we can investigate why you are getting an Oops page.


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: "Oops! We can't find the page you're looking for." [message #90197 is a reply to message #90196 ] Thu, 22 May 2014 11:21 UTC Go to previous messageGo to next message
avatar BitsBlitz  is currently offline BitsBlitz
Messages: 15
Registered: October 2013
Go to my shop
Junior Member
https://www.shapeways.com/model/1404641

https://www.shapeways.com/model/1400988

https://www.shapeways.com/model/1529724

https://www.shapeways.com/model/1529709

https://www.shapeways.com/model/1538819

There are also several of my models missing.
Re: "Oops! We can't find the page you're looking for." [message #90198 is a reply to message #90197 ] Thu, 22 May 2014 11:28 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 803
Registered: June 2011
Go to all my models
Senior Member
I work here
We will investigate this as well :-)

Are you sure you haven't deleted those models? (just checking to be sure)


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: "Oops! We can't find the page you're looking for." [message #90199 is a reply to message #90198 ] Thu, 22 May 2014 11:34 UTC Go to previous messageGo to next message
avatar BitsBlitz  is currently offline BitsBlitz
Messages: 15
Registered: October 2013
Go to my shop
Junior Member
Nope, the mentioned models are already in my shop. Some of the missing models were "recent" additions that have just vanished from the shop. :(
Re: "Oops! We can't find the page you're looking for." [message #90230 is a reply to message #90199 ] Thu, 22 May 2014 15:53 UTC Go to previous messageGo to next message
avatar GInSpace76  is currently offline GInSpace76
Messages: 36
Registered: November 2008
Go to my shop
Member
Your problem smells a lot like this one: https://www.shapeways.com/forum/index.php?t=msg&th=19266 &start=0&
Re: "Oops! We can't find the page you're looking for." [message #90266 is a reply to message #90230 ] Thu, 22 May 2014 20:03 UTC Go to previous message
avatar stonysmith  is currently offline stonysmith
Messages: 2151
Registered: August 2008
Go to my shop
Shapie Expert
moderator
GInSpace76 wrote on Thu, 22 May 2014 15:53

Your problem smells a lot like this one: https://www.shapeways.com/forum/index.php?t=msg&th=19266 &start=0&


From what I can tell, it IS directly related to the other bug. Let's let that thread get resolved, then take the issue back up if that fix doesn't resolve this.


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products

 
   
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