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Help! Default Material won't change! [message #89961] Mon, 19 May 2014 21:20 UTC Go to next message
avatar ColorExplosive  is currently offline ColorExplosive
Messages: 3
Registered: July 2013
Go to my shop
Junior Member
I'd like to have the default material for all of my models be White Strong & Flexible. I've tried multiple times to switch it, even saving 3 times on the same page to make sure it stays changed. Even so, I view the model from another page and it reverts back to Premium Silver. This is probably happening because Premium Silver was the first material I set a price for on the Pricing tab of the model's options. All I need help with is getting it set at White Strong & Flexible without it changing back to Premium Silver. If anyone knows how to fix my problem, please let me know.


Product on "My Models" page:
index.php?t=getfile&id=59961&private=0


Materials on "Pricing" tab of the product's options:
index.php?t=getfile&id=59962&private=0

  • Attachment: 1.PNG
    (Size: 49.01KB, Downloaded 66 time(s))

  • Attachment: 2.PNG
    (Size: 30.53KB, Downloaded 66 time(s))

[Updated on: Mon, 19 May 2014 21:20 UTC]

Re: Help! Default Material won't change! [message #90014 is a reply to message #89961 ] Tue, 20 May 2014 19:40 UTC Go to previous messageGo to next message
avatar kimberlylin  is currently offline kimberlylin
Messages: 15
Registered: May 2013
Go to my shop
Junior Member
I work here
Hi ColorExplosive,

We've confirmed that this is an issue and will soon be fixing it. Sorry for the inconvenience.

Cheers,
Kim
Re: Help! Default Material won't change! [message #90943 is a reply to message #90014 ] Sun, 01 June 2014 12:33 UTC Go to previous messageGo to next message
avatar Narada_Dan_Vantari  is currently offline Narada_Dan_Vantari
Messages: 42
Registered: September 2013
Go to my shop
Member
I noticed some of my default materials had changed by themselves recently

It sometimes seems that there isnt any aspect of the SW shops admin that does not have a bug !
:-( :-(


Sacred Geometry is the study of the fundamental forms of space and time to reveal the secrets of the physical and spiritual worlds. It is a key to good Science, a secret of great Art, and a much needed common ground for the worlds multifarious religions. www.SacredGeometryWeb.com
Re: Help! Default Material won't change! [message #90949 is a reply to message #90943 ] Sun, 01 June 2014 13:38 UTC Go to previous message
avatar kimberlylin  is currently offline kimberlylin
Messages: 15
Registered: May 2013
Go to my shop
Junior Member
I work here
As an update, we resolved this issue last Wednesday so there should no longer be issues related to saving Default Material.

Narada_Dan_Vantari - I'm sorry to hear that your shop was affected by this issue. We know we have a lot to do to improve our shop tool features and are working to deliver a better experience for shop owners.

Kim

 
   
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