Home » Support » Bug Reporting » Custom ring page not working
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Custom ring page not working [message #86466] Thu, 20 March 2014 15:43 UTC Go to next message
avatar Sundus  is currently offline Sundus
Messages: 2
Registered: March 2014
Go to all my models
Junior Member
When I click on the custom ring page, it turns up blank.
Re: Custom ring page not working [message #86467 is a reply to message #86466 ] Thu, 20 March 2014 15:55 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 593
Registered: June 2011
Go to all my models
Senior Member
I work here
Thank you!
We will fix this as soon as possible.

Cheers,
Mitchell


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Custom ring page not working [message #86585 is a reply to message #86467 ] Sat, 22 March 2014 21:55 UTC Go to previous messageGo to next message
avatar sslone  is currently offline sslone
Messages: 1
Registered: February 2014
Go to all my models
Junior Member
I am having a similar issue. It just turns white and any links from any location turn up blank.
Re: Custom ring page not working [message #86650 is a reply to message #86466 ] Mon, 24 March 2014 11:27 UTC Go to previous messageGo to next message
avatar karendel  is currently offline karendel
Messages: 7
Registered: November 2011
Go to all my models
Junior Member
Ditto here, blank page still Monday morning. Hope its fixed soon.


KarenDel
Re: Custom ring page not working [message #86651 is a reply to message #86650 ] Mon, 24 March 2014 12:02 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 593
Registered: June 2011
Go to all my models
Senior Member
I work here
Hey guys,

This should be fixed on Wednesday :)

Mitchell


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Custom ring page not working [message #86791 is a reply to message #86651 ] Thu, 27 March 2014 09:12 UTC Go to previous messageGo to next message
avatar DrLCH  is currently offline DrLCH
Messages: 1
Registered: September 2013
Go to my shop
Junior Member
This is still not fixed.
Re: Custom ring page not working [message #86861 is a reply to message #86651 ] Fri, 28 March 2014 13:49 UTC Go to previous messageGo to next message
avatar Sundus  is currently offline Sundus
Messages: 2
Registered: March 2014
Go to all my models
Junior Member
This page still is not working. Can you please provide a little more detail as to what the problem is and when can we expect it to start working again?
Re: Custom ring page not working [message #86867 is a reply to message #86466 ] Fri, 28 March 2014 15:16 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5302
Registered: September 2008
Go to my shop
Senior Member
I work here
This weeks release has been postponed till next week :-(


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Custom ring page not working [message #86900 is a reply to message #86867 ] Fri, 28 March 2014 21:20 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 593
Registered: June 2011
Go to all my models
Senior Member
I work here
Yay! here you go!

https://www.shapeways.com/creator/custom-ring#app

Our apologies for the downtime :)
Mitch


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Custom ring page not working [message #87895 is a reply to message #86900 ] Tue, 15 April 2014 16:14 UTC Go to previous messageGo to next message
avatar NeverGrowUp  is currently offline NeverGrowUp
Messages: 1
Registered: April 2014
Go to my shop
Junior Member
I am experiencing this issue with the ring creator page, but only when I'm signed into my account.
If i use the app as a guest it works properly until i hit Add to Cart and it prompts me to sign in.

Are any other users having this problem / Is anyone working on solutions?
Its been days, I have designs just waiting for ability to upload and Purchase.

http://s11.postimg.org/4h2pkmhma/Untitled_1.jpg

4/17/2014 - This issue seems to have been resolved. Working properly, thanks!

[Updated on: Fri, 18 April 2014 04:01 UTC]


Never Grow Up
Re: Custom ring page not working [message #89819 is a reply to message #87895 ] Fri, 16 May 2014 13:56 UTC Go to previous message
avatar Valery  is currently offline Valery
Messages: 1
Registered: October 2013
Go to my shop
Junior Member
hey today i have the same problem. and is not possible anymore to make round shape rings (not weddingbands) withe the creator app... why?

 
   
Previous Topic:Updating models won't even start loading
Next Topic:Automated Wall Thickness Check

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.