Hi there !
I think the Shapeways team is extremely busy at the moment.
So I'll try to ease your worries
I'm pretty sure you can count on your order arriving, one way or the other.
If something goes wrong, Shapeways usually spare no expense to make things right.
In my experience, delivery is usually on working day 9 or 10 after ordering.
Did you get an order/payment confirmation ?
Did you get an email : your order is now in production ?
If so, chances are, it might still arrive in time.
Regards