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Order status bug [message #81938] Mon, 23 December 2013 08:42 UTC Go to next message
avatar Innovo  is currently offline Innovo
Messages: 164
Registered: November 2010
Go to my shop
Senior Member
There seem to be a few bugs with the order status page lately.
This weekend I placed a new order (no 357924). It is not showing in my status page and I also didn't receive the usual ''Your Order # has been confirmed'' e-mail. I only got the Paypal payment verification e-mail.
I e-mailed service about this because something is obviously broken.



Innovation & Design

http://www.etsy.com/shop/InnovoDesign
http://www.zazzle.com/innovodesign*
Re: Order status bug [message #82063 is a reply to message #81938 ] Thu, 26 December 2013 13:59 UTC Go to previous message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5107
Registered: September 2008
Go to my shop
Senior Member
I work here
We don't create those pages until paypal notifies us that the payment has been made. I don't know for sure (not my field) but I have seen in the past where the issue has been on paypals side with notifying us. Email service and they'll be able to let you know the exact status of your order.


The Mad Moder
michael@shapeways.com

 
   
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