I just received my first item of Gold plated brass and I have a bit of a problem. It has pitting all over it as you can see from the photo. Is this normal for this material, is there something wrong with my model or did I just get a bad printed item? As you can tell it is a custom ring I am trying to make so the pitting really detracts from the look.
Can't say anything about your model, but if you look at the examples on the material page (https://www.shapeways.com/materials/brass) they are much more highly polished, some of them look almost liquid. Only the right one is a bit rough, but it has a lot hard to reach areas, which your ring hasn't. I think it's worth sending an email to service@shapeways.com because this is not living up to what they promise.
Hi Pithouse, I checked your account and spotted that you have actually ordered the model in our Stainless Steel material with Gold Plated Glossy finish https://www.shapeways.com/materials/steel Instead of Gold Plated Brass: https://www.shapeways.com/materials/brass I'm really sorry for the confusion
:cry: You are absolutely right I did order the wrong one, Totally my fault I will be more careful next time.
For your information, I informed our product team to look into this topic and see if we can add (For example) Stainless Steel to the name so it's more obvious that there is a difference between the Brass and Stainless Steel version.
This is exactly why I like to be able to change the material option in the cart. There have been several occasions where I selected the incorrect material and corrected it in the cart, mostly because the default material settings. Now with the change if you do detect a problem you need to add a duplicate element with the right material before removing the bad one. I do not like green eggs and ham.