CO-CREATOR NOT SHOWING INFO

Discussion in 'Bug Reporting' started by JeremyMallin, Jul 26, 2013.

  1. JeremyMallin
    JeremyMallin Well-Known Member
    URGENT!

    Someone ordered a personalized co-creator model from my store, but the To Do List page no longer displays any information about the actual personalization. How am I supposed to fill the order if I don't know what they ordered? Please fix this ASAP. Clock is ticking on this order.

    Bat Ring (Model #1234088) Purchased July 26, 2013 -- No other information available. YOU NEED TO PROVIDE MUCH MORE INFORMATION ON THESE ORDERS. We need some sort of order tracking ID to provide you in situations like these. We need access to ALL of the co-creator fields the customer filled out.
     
  2. JeremyMallin
    JeremyMallin Well-Known Member
    I was able to get in touch with the customer within the allotted co-creator time and ask him what personalization he wanted. It's good that you have the customer link in the to-do list. Problem solved this time.
     
  3. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    Certainly not a good result. I'll get it reported, can you tell me what OS and browser you're using?