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Shop holiday button. [message #69522] Mon, 10 June 2013 07:31 UTC Go to next message
avatar Innovo  is currently offline Innovo
Messages: 174
Registered: November 2010
Go to my shop
Senior Member

Come on Shapeways, summer is here and again we don't have a holiday button for our shops.
We need one!!! Like it has been discussed last year and the year before. Some of us actually go on vacation!
This should be an easy fix...



Innovation & Design

http://www.etsy.com/shop/InnovoDesign
http://www.zazzle.com/innovodesign*
Re: Shop holiday button. [message #69804 is a reply to message #69522 ] Fri, 14 June 2013 08:52 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1668
Registered: December 2007
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Senior Member
Hey Innovo,

thank you for your feedback, I'll make sure we track this. Just to be sure, what do you expect the Holiday Button to do? Suspend co-creators, add a notice to your shop, ... ?

Thanks!

Bart


Community Manager Europe | Shapeways
Re: Shop holiday button. [message #69849 is a reply to message #69804 ] Fri, 14 June 2013 19:25 UTC Go to previous messageGo to next message
avatar Innovo  is currently offline Innovo
Messages: 174
Registered: November 2010
Go to my shop
Senior Member
bartv wrote on Fri, 14 June 2013 08:52

Hey Innovo,

thank you for your feedback, I'll make sure we track this. Just to be sure, what do you expect the Holiday Button to do? Suspend co-creators, add a notice to your shop, ... ?

Thanks!

Bart


Hi Bart,

what is absolutely needed is:
- to have the co-creators disabled with a notice stating that ''the x shop designer is currently on vacation and will return on the x date''.
- to allow the designer to choose from a set of days, perhaps options for 5 - 10 - 20 days for the notice.

Even better would be if:
- the designer would get to input the reason for suspending the shop such as vacation, medical emergency([I]this actually happened to me once and lost a good sale[/I)] etc....
- to allow the designer to input a specific set of days or an ''until further notice'' sign for the shop visitors.
- to allow the designer to choose which sections, products to suspend (co-creators only, all products, only a certain product section etc).

That's all I have so far, other designers might want to add something. I can't believe I am the only one that wants this feature.




Innovation & Design

http://www.etsy.com/shop/InnovoDesign
http://www.zazzle.com/innovodesign*
Re: Shop holiday button. [message #69867 is a reply to message #69849 ] Sat, 15 June 2013 01:39 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 323
Registered: August 2008
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Senior Member
I would use this.

At minimum, disable all co-creators in the shop between X and Y dates, with a message saying "this designer is out of the office".
I hope needless to say, this message should be displayed before customers commit to a purchase.

An option for me to give a reason would be OK but not necessary.


-Bathsheba
http://bathsheba.com
Re: Shop holiday button. [message #71418 is a reply to message #69867 ] Thu, 11 July 2013 07:48 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 593
Registered: June 2011
Go to all my models
Senior Member
I work here
http://i.imgur.com/Fz291of.png

Enjoy Cool

[Updated on: Thu, 11 July 2013 07:49 UTC]


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Shop holiday button. [message #71419 is a reply to message #71418 ] Thu, 11 July 2013 08:08 UTC Go to previous messageGo to next message
avatar mkroeker  is currently offline mkroeker
Messages: 1585
Registered: June 2012
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Senior Member
Umm, no information given to the potential customer when ("if") the designer will return ?
(And a checkbox that one has to remember to uncheck as soon as possible ?)
Re: Shop holiday button. [message #71421 is a reply to message #71419 ] Thu, 11 July 2013 08:53 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 593
Registered: June 2011
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Senior Member
I work here
Hey Mkroeker,

Unfortunately it will only disable Co-Creator models from being for sale by setting themselves as "Out of Office".
And yes, you will have to uncheck the box yourself when you're back at home ready to start working again.

Though it's a first step in the right direction Smile

As for information to potential customers, I would recommend to write something in your Shop Description (Hey all, I'm currently on vacation and will return on this date 0000"

Mitch


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Shop holiday button. [message #71423 is a reply to message #71421 ] Thu, 11 July 2013 09:09 UTC Go to previous messageGo to next message
avatar Innovo  is currently offline Innovo
Messages: 174
Registered: November 2010
Go to my shop
Senior Member
Mitchell Jetten wrote on Thu, 11 July 2013 08:53

Hey Mkroeker,

Unfortunately it will only disable Co-Creator models from being for sale by setting themselves as "Out of Office".
And yes, you will have to uncheck the box yourself when you're back at home ready to start working again.

Though it's a first step in the right direction Smile

As for information to potential customers, I would recommend to write something in your Shop Description (Hey all, I'm currently on vacation and will return on this date 0000"

Mitch


Thanks Mitch, that's a good start.
It would be great if you could implement a couple more options, at your convenience.
That would be another check box disabling the whole shop orders (sometimes I get custom requests for non-co creator items) and a text box that we can input a message for visitors (quoting a ''come back on....'' date for example, a pop-up message showing when someone views our shop). This would be much better than changing our Shop Description because someone may not notice.

Thank you



Innovation & Design

http://www.etsy.com/shop/InnovoDesign
http://www.zazzle.com/innovodesign*
Re: Shop holiday button. [message #71424 is a reply to message #71423 ] Thu, 11 July 2013 09:18 UTC Go to previous message
avatar Innovo  is currently offline Innovo
Messages: 174
Registered: November 2010
Go to my shop
Senior Member
FYI, this is how Etsy handles it's vacation mode.


http://i1170.photobucket.com/albums/r535/Sylook/Etsyvacationmode.jpg





[Updated on: Thu, 11 July 2013 09:37 UTC]



Innovation & Design

http://www.etsy.com/shop/InnovoDesign
http://www.zazzle.com/innovodesign*

 
   
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