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My Sales Pages Not Working [message #68514] Wed, 22 May 2013 22:02 UTC Go to next message
avatar JeremyMallin  is currently offline JeremyMallin
Messages: 41
Registered: September 2012
Go to my shop
Member
The My Sales links (in various places) from the pull down menu and from the My Shop page aren't loading. http://www.shapeways.com/mysales

Most of the time I get a blank white page. One time I got a weird error string that looked something like {000-abunchofnumbers-incurlybrackets}
I'm using Firefox 21.0 on Windows Vista. I have not tried it yet in other browsers.

The Excel spreadsheets won't download either. I get a white page.

Thanks for your help.
Re: My Sales Pages Not Working [message #68516 is a reply to message #68514 ] Wed, 22 May 2013 22:05 UTC Go to previous messageGo to next message
avatar JeremyMallin  is currently offline JeremyMallin
Messages: 41
Registered: September 2012
Go to my shop
Member
FYI - This is the error message I got when I tried it in Chrome 26.0.1410.64 on Windows Vista
http://www.shapeways.com/mysales


Server error
The website encountered an error while retrieving http://www.shapeways.com/mysales. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
Re: My Sales Pages Not Working [message #68522 is a reply to message #68516 ] Thu, 23 May 2013 02:04 UTC Go to previous messageGo to next message
avatar admin_nathan  is currently offline admin_nathan
Messages: 17
Registered: December 2011
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Junior Member
I code here
Hi Jeremy, thanks for the heads up! There was a minor glitch that prevented some users from accessing their My Sales page. This has since been fixed.

Best,
- Nathan
Re: My Sales Pages Not Working [message #68534 is a reply to message #68522 ] Thu, 23 May 2013 11:33 UTC Go to previous messageGo to next message
avatar JeremyMallin  is currently offline JeremyMallin
Messages: 41
Registered: September 2012
Go to my shop
Member
Thanks. I knew you guys would be on top of it. Smile

admin_nathan wrote on Thu, 23 May 2013 02:04

Hi Jeremy, thanks for the heads up! There was a minor glitch that prevented some users from accessing their My Sales page. This has since been fixed.

Best,
- Nathan

Re: My Sales Pages Not Working [message #68748 is a reply to message #68534 ] Mon, 27 May 2013 14:36 UTC Go to previous message
avatar WillLaPuerta  is currently offline WillLaPuerta
Messages: 177
Registered: May 2010
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Senior Member
Sales page seems to have vanished again.

Edit- And it's back again.

[Updated on: Mon, 27 May 2013 15:44 UTC]


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