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icon5.gif  Waiting more than "some minutes" and no feedback... [message #67764] Fri, 10 May 2013 08:17 UTC Go to next message
avatar 3DHelinerd  is currently offline 3DHelinerd
Messages: 1
Registered: May 2013
Go to all my models
Junior Member
Hi there,

yesterday I uploaded two models and received two eMails that checking would be performed within some minutes. Today, I still have no models under "my models" visible, nor did I get any furhter eMails.

Is this normal? Where ist the documentation on what to do next?

Could somebody give a hint please?

Thanks a lot!
Re: Waiting more than "some minutes" and no feedback... [message #67777 is a reply to message #67764 ] Fri, 10 May 2013 12:26 UTC Go to previous message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5732
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Sometimes models can get backed up in the que. Send support an email, and they will let you know the status of your upload.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate

 
   
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