Home » Support » Bug Reporting » Problem with earring or cufflink uploads?
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Problem with earring or cufflink uploads? [message #66931] Fri, 26 April 2013 21:22 UTC
avatar lensman  is currently offline lensman
Messages: 1462
Registered: December 2009
Go to my shop
Senior Member
I have now twice uploaded an earring file with two identical models of the same piece in the file. Each time Shapeways system is only showing ONE of the earrings and pricing everything accordingly. Bizarre. I have double checked the file in Netfabb and both models appear. I have notified Support but since it's the weekend I thought I might get some feedback here first.

Glenn ------ My Website Third Dimension Jewellery

Previous Topic:Problem with Markup
Next Topic:problem contacting customer service