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very long minutes [message #66048] Fri, 12 April 2013 06:10 UTC Go to next message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
Go to my shop
Junior Member
i uploaded a file six hours ago, and the system says, when i look in "my models": It will take a few minutes for your model changes to be propagated throughout the site.
the new model dont show up in "my models", even six hours later

and when i check the feed http://www.shapeways.com/feed then there is nothing new since the same time.

is the "update"-function disabled?
- or is it a maintenance?

greetings,

david

[Updated on: Fri, 12 April 2013 06:16 UTC]


david ramirer
Re: very long minutes [message #66051 is a reply to message #66048 ] Fri, 12 April 2013 06:53 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 1691
Registered: August 2008
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Senior Member
moderator
A couple of times in the past, the Update Pipeline has hit a snag and had to be reset.
I've sent a message to the Support team. They should get it going again soon.

If you received the "Victory!" email, there is a link in there that will allow you to display and edit the model.


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: very long minutes [message #66053 is a reply to message #66048 ] Fri, 12 April 2013 07:26 UTC Go to previous messageGo to next message
avatar CadMonkey  is currently offline CadMonkey
Messages: 16
Registered: September 2010
Go to my shop
Junior Member
I'm having the same issue.
Re: very long minutes [message #66056 is a reply to message #66051 ] Fri, 12 April 2013 08:43 UTC Go to previous messageGo to next message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
Go to my shop
Junior Member
thanks for the info Wink
hope the issue is worked out soon...

(until then works the victory-mail-workaround)


david ramirer
Re: very long minutes [message #66061 is a reply to message #66056 ] Fri, 12 April 2013 11:41 UTC Go to previous messageGo to next message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
Go to my shop
Junior Member
it works again!
great + thx!

Wink


david ramirer
Re: very long minutes [message #66065 is a reply to message #66048 ] Fri, 12 April 2013 13:19 UTC Go to previous message
avatar natalia  is currently offline natalia
Messages: 687
Registered: September 2008
Go to all my models
Senior Member
I work here
Great!

Thanks guys


Community Manager | Shapeways

 
   
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