Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later'

Discussion in 'Bug Reporting' started by PeregrineStudios, Apr 9, 2013.

  1. PeregrineStudios
    PeregrineStudios Well-Known Member
    Hey folks,

    I've recently uploaded a Size 18 of one of my Zelda rings (apparently someone's boyfriend has huge hands!) and I'm trying to make it available via private link for sale. However, every time I check the box 'For Sale' and hit 'Update', I get a popup saying 'an error was encountered, please try again later.' I also notice that whenever I go back into that model, settings that are 'auto-updated', such as descriptions or categories, are not saved. Could this be looked into?

    Windows 7, Google Chrome


    Thanks in advance :)
     
  2. dynath
    dynath Member
    I have the same issue, uploaded two files, everything went fine, tried to edit for sale and it won't let me "update" the model entry.
    Also on Windows 7 with Chrome. Problem occurs with Internet Explorer as well.
    The issue extends to editing an existing model as well. If I go into edit mode at all it clears the file's categories and the model's entry effectively breaks (IE: won't let you assign categories and so won't let you make the file visible or purchasable).
     
  3. davidramirer
    davidramirer Member
    i have the same problem, also in google chrome :confused
    ...even not possible to update the categories or tags.
     
    Last edited: Apr 10, 2013
  4. davidramirer
    davidramirer Member
    the problem still is not solved...
     
  5. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    Hey guys, I'll check into this.

    Are you guys setting a category when trying to make it available? That's the only popup I've seen so far in my testing.
     
    Last edited: Apr 10, 2013
  6. PeregrineStudios
    PeregrineStudios Well-Known Member
    Yes, I set a category, check 'For Sale', and hit 'Update'. The my screen looks like this:

    error.jpg
     
  7. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    Alright, at first didn't noticed that you guys were reporting this on new items, so I'm uploading a new item to see if I can't recreate. Whether I can or not, I'll get it reported.
     
  8. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    Try again now. I was able to recreate, then as I was creating the report, it stopped doing it.
     
  9. PeregrineStudios
    PeregrineStudios Well-Known Member
    Yep, I can confirm as well, the issue is no longer a... well, an issue. Thanks! :)
     
  10. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    I have confirmed with the devs, it should now be fixed.
     
  11. davidramirer
    davidramirer Member
    yes, the updating works again. thanks for the fast work!
    ;)
     
    Last edited: Apr 10, 2013