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3D embedded viewer not working anymore? [message #64239] Sat, 16 March 2013 07:18 UTC Go to next message
avatar robs_mw  is currently offline robs_mw
Messages: 26
Registered: May 2010
Go to my shop
Junior Member
Hi,

The 3D embedded viewer doesn't seem to work on my own webpages anymore.
Is this a common problem?

Also on the http://www.shapeways.com/labs page I don't get a preview if I fill in my product url (www.shapeways.com/model/365957).
The product is public and for sale.

Any ideas?

BR,
Robert


Rob's Model Workshop
http://www.shapeways.com/shops/rmw
http://robs-mw.com
Re: 3D embedded viewer not working anymore? [message #64283 is a reply to message #64239 ] Sun, 17 March 2013 06:35 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 377
Registered: August 2008
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Senior Member
Shapeways Crew
I also see this broken. I'm going to report it to service@ -- I'd like it to work, but if it's not going to work I need to know that.


-Bathsheba
http://bathsheba.com
*bump*: 3D embedded viewer not working anymore? [message #64978 is a reply to message #64283 ] Wed, 27 March 2013 12:55 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 377
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
Is there an ETA on a fix for this?

I kinda need it. Or if it's not going to work in the foreseeable, I need to know that...I can deal with either case but can you let me know?

Thanks...

[Updated on: Wed, 27 March 2013 12:56 UTC]


-Bathsheba
http://bathsheba.com
Re: *bump*: 3D embedded viewer not working anymore? [message #64990 is a reply to message #64978 ] Wed, 27 March 2013 13:54 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 2109
Registered: August 2008
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Shapie Expert
moderator
Need more specifics: What exactly is not working?
Which browser are you using, what Shapeways URL did you link to from your webpage, etc.?
Where on your webpage is the image that's not working?


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: *bump*: 3D embedded viewer not working anymore? [message #65036 is a reply to message #64990 ] Wed, 27 March 2013 20:57 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 377
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
stonysmith wrote on Wed, 27 March 2013 13:54

Need more specifics: What exactly is not working?
Which browser are you using, what Shapeways URL did you link to from your webpage, etc.?
Where on your webpage is the image that's not working?


The "3D Viewer Embed" on the Labs page (http://www.shapeways.com/labs) is not working. No image or animation appears.

I have Windows 7. I see it failing on Firefox, MSIE, and Chrome.

It doesn't work for any model I can find. A specific public/for-sale model that it doesn't work for is
http://www.shapeways.com/model/832022/my-favorite-hair-claw. html

The preview in the Labs page itself isn't working. I haven't included this feature on any webpage because it doesn't work.

I'm pretty sure this isn't that difficult to reproduce. :-}

Thanks for checking in, I'd love to see it working!

[Updated on: Wed, 27 March 2013 22:32 UTC]


-Bathsheba
http://bathsheba.com
Re: *bump*: 3D embedded viewer not working anymore? [message #65039 is a reply to message #65036 ] Wed, 27 March 2013 22:12 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 2109
Registered: August 2008
Go to my shop
Shapie Expert
moderator
The Labs page needs to be updated. I've passed on that fact to the developers.
Until that gets updated... you can use this if you replace NNNNNN with your model #
<iframe src="http://images1.sw-cdn.net/3dviewer?v=1&model=NNNNNN" width="482" height="357" frameborder="0"></iframe>

===
Last year as part of the site enhancements, the images were moved to a cloud server for better performance. All that changed was the base URL where the images reside... it's now
images1.sw-cdn.net

At some point in the future (years??) that may change again and you'd need to update the link again.

[Updated on: Wed, 27 March 2013 22:14 UTC]


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: *bump*: 3D embedded viewer not working anymore? [message #65041 is a reply to message #65039 ] Wed, 27 March 2013 23:32 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 377
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
Thanks, I see it working with that change.

[Updated on: Wed, 27 March 2013 23:33 UTC]


-Bathsheba
http://bathsheba.com
Re: 3D embedded viewer not working anymore? [message #70189 is a reply to message #64239 ] Thu, 20 June 2013 17:40 UTC Go to previous message
avatar lensman  is currently offline lensman
Messages: 1643
Registered: December 2009
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Shapie Expert
Yes, I see this is working now, however, this viewer is only for models that are both viewable AND for sale. I would like this work for models that are ONLY for sale and NOT viewable to the publc. I make a lot of custom stuff that my clients might not want the public to see and I don't necessarily want to share either, and yet I want to be able to show the 3D Viewer image to my client WITHOUT him/her going to the shop page.

SHAPEWAYS: Any chance of making this change?


Glenn ------ My Website Third Dimension Jewellery

 
   
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