| Markup Payment Date - Potentially Another Problem? [message #64176] Fri, 15 March 2013 15:56 UTC |
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Hey all,
If the payment date for markup is March 15, does that mean one would get paid late in the day on the 15th (essentially the 16th), or should it be early? Because I haven't received payment yet, and my payment date is showing 'April 15'.
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| Re: Markup Payment Date - Potentially Another Problem? [message #64178 is a reply to message #64176 ] Fri, 15 March 2013 16:16 UTC |
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Payments are usually during office hours US I think
I get mine in the local evening (Netherlands)
[Updated on: Fri, 15 March 2013 16:19 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Markup Payment Date - Potentially Another Problem? [message #64190 is a reply to message #64176 ] Fri, 15 March 2013 17:46 UTC |
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There's no standardised time for markup payments.
Before Shapeways opened offices in the USA, payment would have been sometime on the 15th GMT time, but now it is anyones' guess - sometimes earlier in the day (GMT time) somtimes later, but maybe not until the 16th (GMT).
So if you're relying upon the money coming at a certain time or day, forget it.
Paul
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| Re: Markup Payment Date - Potentially Another Problem? [message #64201 is a reply to message #64194 ] Fri, 15 March 2013 18:42 UTC |
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You're not the only one. I haven't received payment yet either, and the payment date on my page also changed from March 15th to April 15th even though I'm over the $30 cut off. I have some other issues with past markup payments too for several months that I won't get into here. I'm sure hoping Shapeways gets this all squared away soon.
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| Re: Markup Payment Date - Potentially Another Problem? [message #64211 is a reply to message #64201 ] Fri, 15 March 2013 20:23 UTC |
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Sorry you're seeing an issue with the date on your markup payments, bluelinegecko. That is definitely a bug and I've raised the issue with the team.
We've made big strides towards improving the transparency and consistency in which we pay our shop owners, and we take this issue very seriously.
For the past few months, we've been paying at 6:00pm EST.
If you recall, we changed the way we pay in September 2012 so that you will be paid for items shipped on or before the 15th of each month.i
We have shipments going out of the Distribution Center in Long Island City up to 5:59pm EST. If we paid before 6:00pm EST, there would be a (small) chance that you would miss out on an order that is shipped at the end of the day, and then have to wait up to 31 days to be paid for it!
Director of Product - Shapeways
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| Re: Markup Payment Date - Potentially Another Problem? [message #64214 is a reply to message #64211 ] Fri, 15 March 2013 21:12 UTC |
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lol... just gotta lurv the way the clock revolves around you laggers 
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| Re: Markup Payment Date - Potentially Another Problem? [message #64218 is a reply to message #64214 ] Fri, 15 March 2013 21:56 UTC |
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Woot! Just got mine.. and THANKS for waiting till everything shipped out.. more money in my pocket!
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
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| Re: Markup Payment Date - Potentially Another Problem? [message #64219 is a reply to message #64218 ] Fri, 15 March 2013 22:00 UTC |
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Me too, a bit late in the day of the 15th here in the middle zone (GMT) but who cares
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| Re: Markup Payment Date - Potentially Another Problem? [message #64221 is a reply to message #64219 ] Fri, 15 March 2013 22:31 UTC |
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Thanks. Just got mine too.
As far at the "clock revolving around laggers" comment.... Normally I'm not that impatient, but when I have sales from Oct. I haven't yet been paid for because of a "bug" from shapeways' website upgrades back then. And it is still unresolved after about 10 emails, then yes, I do get a bit impatient. And once again the payment I just recieved does not include those missing sales as I've been promised multiple times. Here goes email #11.
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| Re: Markup Payment Date - Potentially Another Problem? [message #64222 is a reply to message #64221 ] Fri, 15 March 2013 22:40 UTC |
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Sorry, 1/4 of a lifetime pandering to US timezones that lag behind the best part of the rest of the world has me quite cynical when someone comes out with EST timing.
Paul
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| Re: Markup Payment Date - Potentially Another Problem? [message #64223 is a reply to message #64222 ] Fri, 15 March 2013 22:43 UTC |
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No offense taken Paul.
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