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Unable to upload model [message #61229] Sat, 02 February 2013 07:34 UTC Go to next message
avatar stop4stuff  is currently offline stop4stuff
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Registered: June 2010
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The 'Select 3D file' doesn't work in http://www.shapeways.com/create using IE8.0 on WinXP
(doesn't work = click on it and nothing happens)

Paul
Re: Unable to upload model [message #61259 is a reply to message #61229 ] Sun, 03 February 2013 02:49 UTC Go to previous messageGo to next message
avatar keymichael1855  is currently offline keymichael1855
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Registered: February 2011
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Hey Paul,

I'm so glad you posted this- I thought I was the only one! I have the exact same XP and IE 8 setup as you, and am having the same result. I click on the Upload button and absolutely nothing happens. It started happening to me yesterday, and I have never had any problem uploading models on here before.

Let me know if you figure anything out!!!

Michael

[Updated on: Sun, 03 February 2013 02:50 UTC]

Re: Unable to upload model [message #61260 is a reply to message #61229 ] Sun, 03 February 2013 07:25 UTC Go to previous messageGo to next message
avatar coaster  is currently offline coaster
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never had problem before but now over last 24hrs..............hope its sorted soon!!
Re: Unable to upload model [message #61262 is a reply to message #61259 ] Sun, 03 February 2013 12:16 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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The upload works ok with Google Chrome.

Paul
Re: Unable to upload model [message #61280 is a reply to message #61229 ] Sun, 03 February 2013 20:11 UTC Go to previous messageGo to next message
avatar coaster  is currently offline coaster
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Still not working for me (win7 hp).
Has something been changed on shapeways end?Nothing been altered on my end.
Worked fine a week ago.

Stu
Re: Unable to upload model [message #61321 is a reply to message #61229 ] Mon, 04 February 2013 14:04 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I work here
I've reported, and I'll keep you updated.

Update: Click twice as a workaround for now. It's on the list to be fixed.

[Updated on: Mon, 04 February 2013 14:17 UTC]


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Unable to upload model [message #61349 is a reply to message #61321 ] Mon, 04 February 2013 19:35 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Cool, thanks Mike.
Re: Unable to upload model [message #61353 is a reply to message #61229 ] Mon, 04 February 2013 20:34 UTC Go to previous messageGo to next message
avatar coaster  is currently offline coaster
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Thanks mate.That worked a treat.Ive been clicking the hell out of that button for 2days............seems i didnt get angry enough with it!!

Stu
Re: Unable to upload model [message #61355 is a reply to message #61229 ] Mon, 04 February 2013 20:52 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I work here
I can imagine the frustration. Should be back to the normal 1 click as soon as Wednesday.


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Unable to upload model [message #61357 is a reply to message #61355 ] Mon, 04 February 2013 20:56 UTC Go to previous messageGo to next message
avatar keymichael1855  is currently offline keymichael1855
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Double clicking works for me! I can't believe I didn't try that. Also, I tried the regular way with Google Chrome and that worked too.

Thanks everyone!

Michael
Re: Unable to upload model [message #61432 is a reply to message #61355 ] Tue, 05 February 2013 23:51 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Looks like this is fixed now.

Thanks
icon9.gif  Re: Unable to upload model [message #61448 is a reply to message #61229 ] Wed, 06 February 2013 10:27 UTC Go to previous messageGo to next message
avatar Tahereh  is currently offline Tahereh
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Im still unable to upload .ZIP file. It says "Oops! We can't process this file, please try again." Sad
Re: Unable to upload model [message #61474 is a reply to message #61448 ] Wed, 06 February 2013 17:55 UTC Go to previous messageGo to next message
avatar mkroeker is currently online mkroeker
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Probably a different problem, as it seems you could upload "something". Is yours a regular zip file, and does
it contain one of the supported file types ?
Re: Unable to upload model [message #61508 is a reply to message #61229 ] Thu, 07 February 2013 06:33 UTC Go to previous messageGo to next message
avatar Tahereh  is currently offline Tahereh
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The .ZIP file contains a folder which contains .OBJ and .3DM files. I don't know if it is regular or not , Confused I compressed folder using right click>Send To> Compressed Folder.

[Updated on: Thu, 07 February 2013 06:38 UTC]

Re: Unable to upload model [message #61509 is a reply to message #61508 ] Thu, 07 February 2013 07:56 UTC Go to previous messageGo to next message
avatar mkroeker is currently online mkroeker
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I do not think .3dm files are supported. Also, your answer suggests that you may be trying to upload files from several objects
in a single zip file, which will not work. Use zip for single files that are too big to upload them uncompressed, or for the combination
of a model file and its associated texture image if you intend to print in "full color sandstone".
icon7.gif  Re: Unable to upload model [message #61587 is a reply to message #61229 ] Fri, 08 February 2013 11:20 UTC Go to previous message
avatar Tahereh  is currently offline Tahereh
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Oops ! you are right. I've fixed the ZIP file. It works now. Thank you Mr. Kroeker.

 
   
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