| Unable to upload model [message #61229] Sat, 02 February 2013 07:34 UTC |
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The 'Select 3D file' doesn't work in http://www.shapeways.com/create using IE8.0 on WinXP
(doesn't work = click on it and nothing happens)
Paul
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| Re: Unable to upload model [message #61259 is a reply to message #61229 ] Sun, 03 February 2013 02:49 UTC |
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Hey Paul,
I'm so glad you posted this- I thought I was the only one! I have the exact same XP and IE 8 setup as you, and am having the same result. I click on the Upload button and absolutely nothing happens. It started happening to me yesterday, and I have never had any problem uploading models on here before.
Let me know if you figure anything out!!!
Michael
[Updated on: Sun, 03 February 2013 02:50 UTC]
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| Re: Unable to upload model [message #61260 is a reply to message #61229 ] Sun, 03 February 2013 07:25 UTC |
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never had problem before but now over last 24hrs..............hope its sorted soon!!
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| Re: Unable to upload model [message #61262 is a reply to message #61259 ] Sun, 03 February 2013 12:16 UTC |
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The upload works ok with Google Chrome.
Paul
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| Re: Unable to upload model [message #61280 is a reply to message #61229 ] Sun, 03 February 2013 20:11 UTC |
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Still not working for me (win7 hp).
Has something been changed on shapeways end?Nothing been altered on my end.
Worked fine a week ago.
Stu
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| Re: Unable to upload model [message #61321 is a reply to message #61229 ] Mon, 04 February 2013 14:04 UTC |
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I've reported, and I'll keep you updated.
Update: Click twice as a workaround for now. It's on the list to be fixed.
[Updated on: Mon, 04 February 2013 14:17 UTC]
The Mad Moder
michael@shapeways.com
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| Re: Unable to upload model [message #61353 is a reply to message #61229 ] Mon, 04 February 2013 20:34 UTC |
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Thanks mate.That worked a treat.Ive been clicking the hell out of that button for 2days............seems i didnt get angry enough with it!!
Stu
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| Re: Unable to upload model [message #61355 is a reply to message #61229 ] Mon, 04 February 2013 20:52 UTC |
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I can imagine the frustration. Should be back to the normal 1 click as soon as Wednesday.
The Mad Moder
michael@shapeways.com
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| Re: Unable to upload model [message #61357 is a reply to message #61355 ] Mon, 04 February 2013 20:56 UTC |
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Double clicking works for me! I can't believe I didn't try that. Also, I tried the regular way with Google Chrome and that worked too.
Thanks everyone!
Michael
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| Re: Unable to upload model [message #61432 is a reply to message #61355 ] Tue, 05 February 2013 23:51 UTC |
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Looks like this is fixed now.
Thanks
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 Re: Unable to upload model [message #61448 is a reply to message #61229 ] Wed, 06 February 2013 10:27 UTC |
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Im still unable to upload .ZIP file. It says "Oops! We can't process this file, please try again." 
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| Re: Unable to upload model [message #61474 is a reply to message #61448 ] Wed, 06 February 2013 17:55 UTC |
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Probably a different problem, as it seems you could upload "something". Is yours a regular zip file, and does
it contain one of the supported file types ?
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| Re: Unable to upload model [message #61509 is a reply to message #61508 ] Thu, 07 February 2013 07:56 UTC |
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I do not think .3dm files are supported. Also, your answer suggests that you may be trying to upload files from several objects
in a single zip file, which will not work. Use zip for single files that are too big to upload them uncompressed, or for the combination
of a model file and its associated texture image if you intend to print in "full color sandstone".
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 Re: Unable to upload model [message #61587 is a reply to message #61229 ] Fri, 08 February 2013 11:20 UTC |
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Oops ! you are right. I've fixed the ZIP file. It works now. Thank you Mr. Kroeker.
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Search
I compressed folder using right click>Send To> Compressed Folder. 
