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Shipping multiple Full Color Sandstone prints together

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Shipping multiple Full Color Sandstone prints together [message #58770] Mon, 17 December 2012 22:30 UTC Go to next message
avatar ryankittleson  is currently offline ryankittleson
Messages: 0
Registered: September 2012
Go to my shop
Junior Member
I've ordered several things so far and for the most part, the print quality has been great. I just wanted to make a suggestion about shipping. I've noticed that when I order multiple copies of the same model, they are often shipped in the same baggie. This causes a problem for the Full Color Sandstone because the separate prints rub up on each other during shipping. The result is that they get powdery scuff marks on them that can't be fully repaired. Please adjust your handling procedures to keep Full Color Sandstone prints from touching each other in shipping!


Re: Shipping multiple Full Color Sandstone prints together [message #58809 is a reply to message #58770 ] Tue, 18 December 2012 13:47 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 6793
Registered: September 2008
Go to my shop
Shapie Expert
I work here

That is not good. I'll email some people to see if we can prevent this from happening.

Also, if you have damage from shipping, be sure to notify service so they can correct why it's happening, and replace any broken parts.

[Updated on: Tue, 18 December 2012 13:49 UTC]

I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Shipping multiple Full Color Sandstone prints together [message #59626 is a reply to message #58770 ] Fri, 04 January 2013 20:44 UTC Go to previous message
avatar natalia  is currently offline natalia
Messages: 1
Registered: September 2008
Go to all my models
Junior Member
Hi Ryan,

We have made a few changes with packaging for shipping, so you should no longer get multiple parts (in any material) in one bag.

More plastic, more protection for your models!


Ex-Shapeways Community Manager <3

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