3d print with texture

Hello, I load model to your site to check. Model without texture tested. The same model with the texture does not pass. The texture size 2048x2048 (PNG). What could be the reasons for this situation? Thank you.

Can you share the model with us? Also what software are you using? This can give us some hints as to what might be going on.

model creating in 3ds Max

First, did you place both the zip and the texture in a folder, and zip the folder? Proper way is to select both the texture file and wrl, zip them at the same time.

Hello, guys. Thank you for help. Yesterday i am testing new version of model - everything is ok.
New question:
At the moment the maximum size of any product (also known as maximum build volume) can be 70x38x58cm. The maximum size does depend on the machine and material though. - this is for all the material or not? Is it possible to order prints larger?

All of the materials that Shapeways currently offer can be compared on the Materials Comparison Sheet. The two largest build volumes are for Steel, 100x45x25cm and White, Strong & Flexible, 66x35x55cm. Full Colour Sandstone only goes to 25x38x20cm.

Paul
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stop4stuff Modeller for hireShapeways ShopTwitterYouTube​

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Thank for answer. I have next question:
I sent a model of 10x10 cm, model validation.
Then the same model I increase to a size 45x45 cm - model validation fails. In what could be the reason?

What is the 3rd dimension?
What reason did the rejection email state?

Paul
[hr]

stop4stuff Modeller for hireShapeways ShopTwitterYouTube​

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