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Shapeways scales down my model after uploading [message #54516] Wed, 26 September 2012 17:38 UTC Go to next message
avatar AceD  is currently offline AceD
Messages: 14
Registered: November 2011
Go to my shop
Junior Member
Hello,

the last days i have problems with uploading my models per STL-file in the correct size. When i upload a model which is 4cm, the preview on shapeways says 3.4~cm.
Is this just a bug or will it really be printed in 3.4cm size when ordered?
Have the problem with every model now i'm uploading. I export the models per stl. binary from ZBrush in 40mm size.
When opening the file in Maya it has the correct size of 4cm.
So what went wrong?
Re: Shapeways scales down my model after uploading [message #54518 is a reply to message #54516 ] Wed, 26 September 2012 18:16 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5508
Registered: September 2008
Go to my shop
Shapie Expert
I work here
If you could email me the file (email is in my signature), I'll take a look at it for you. Also, in edit mode, make your model downloadable. Then get out of edit mode and download the model. And measure that. That is the file SW has on record.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Shapeways scales down my model after uploading [message #54526 is a reply to message #54516 ] Thu, 27 September 2012 00:13 UTC Go to previous message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5508
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Got it all figured out. Right now sw calculates the smallest bounding box for density discounts. I mentioned that this could be confusing (like it was here) so they're looking into showing both the tight box and the box by axis so you see the numbers your expecting.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate

 
   
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