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Models Disappearing From Users' Accounts? [message #90145] Thu, 22 May 2014 03:13 UTC Go to next message
avatar GInSpace76  is currently offline GInSpace76
Messages: 34
Registered: November 2008
Go to my shop
Member
I noticed that several of my models -- public and private -- have disappeared from my account (and store). From the looks of the thread at the link below, it appears that I'm not the only Shapie who is experiencing this problem:

https://www.shapeways.com/forum/index.php?t=msg&th=19266 &start=0&
Re: Models Disappearing From Users' Accounts? [message #90150 is a reply to message #90145 ] Thu, 22 May 2014 04:15 UTC Go to previous messageGo to next message
avatar DotConstructor  is currently offline DotConstructor
Messages: 1
Registered: March 2013
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Junior Member
I am having an identical issue. Many of my missing models are still visible as a part of my order history though, so I am crossing my fingers that this is a temporary issue.
Re: Models Disappearing From Users' Accounts? [message #90151 is a reply to message #90145 ] Thu, 22 May 2014 04:28 UTC Go to previous messageGo to next message
avatar Bobbiethejean  is currently offline Bobbiethejean
Messages: 187
Registered: November 2012
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Senior Member
Same issue. Half my store has disappeared. What in the world is going on? Also, I dunno if this is related, but I recently changed my Shop banner and SW keeps replacing it back to the old one. >8\ Wth?
Re: Models Disappearing From Users' Accounts? [message #90155 is a reply to message #90151 ] Thu, 22 May 2014 05:03 UTC Go to previous messageGo to next message
avatar Mechanoid  is currently offline Mechanoid
Messages: 88
Registered: October 2010
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Member
Just ran thru my shop, both private and public. More than 144 models, both old uploads and new, GONE! Models I uploaded nearly 3 months ago, it says are brand new. Models I just uploaded yesterday it says are old. Models I deleted long ago, showing up in the que.

Honestly, I'm confused. I got no take down notice. I'v not heard or seen anything from ShapeWays staff concerning this. So I have to wonder if the main office computers just took a major dump and they don't yet realize it.

Because if they do realize it, then we have a major issue going on. Because as it appears, I am not the only one that has lost a nice chunk of my models.


TAP, TAP, Hey ShapeWays, Whats going on?


I.D.I.C. = Infinite Diversity in Infinite Combinations
Re: Models Disappearing From Users' Accounts? [message #90161 is a reply to message #90155 ] Thu, 22 May 2014 05:34 UTC Go to previous message
avatar stonysmith  is currently offline stonysmith
Messages: 1857
Registered: August 2008
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Senior Member
moderator
In order to keep the discussion in one location only, I'm going to lock this thread.
Please post any updates here:
https://www.shapeways.com/forum/index.php?t=msg&th=19266 &start=0&

[Updated on: Thu, 22 May 2014 05:35 UTC]


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products

 
   
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