All i want to know is when to expect it. I ordered the branding iron like in Nov. and now its almost Jan. of next year. No one has responded back to me with just a simply estimate of when to expect it. Which for me is a very bad thing since i have about 2400 kids wanting to know when they can get there product that I can't send with out branding it =(.
107702 is my order number. Any info would be nice. I already know its in production. I just need to know when I will get it in the mail.
When did they tell you it was going into production? About one or two days after that you should see a UPS delivery tracking number email. Did you email email@example.com? I know it sucks but this is the first year of shops, the site is in beta, and growing faster then shapeways can compete with, especially during the holidays.The Mad Moder
I got the email my product was going into production on 12/15/2009. Yes I have emailed and pm them several times. Still no reply back. I know they have received the messages because I got a notification back stating they read it. I understand there a growing company and I respect it as I am a growing company but the number one thing you don't do wrong is Communication! That should be the most important. Heck I was even willing to make a long distant phone call if I could have found the number.
If the order takes till mid Jan. to get then it takes that long but I need to know so i can inform my clients as well. Its only out of respect to the client.
I have faith in shapeways to provide a great product no worry there I just need to know where it is.