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color removed ... [message #84028] Wed, 29 January 2014 10:20 UTC Go to next message
avatar vimagini  is currently offline vimagini
Messages: 4
Registered: October 2013
Go to all my models
Junior Member
Dear,
I ordered some products in black nylon strong &flexible plastic .
I wore only one day and the black color is removed and it becomes white ...
Is it normal or is a deffect??
I'm a little afraid to sell it to my clients ...
Best regards,

Virginie

index.php?t=getfile&id=50715&private=0

[Updated on: Wed, 29 January 2014 12:53 UTC]

Re: color removed ... [message #84097 is a reply to message #84028 ] Thu, 30 January 2014 05:26 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 860
Registered: September 2008
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Senior Member
I work here
Oh no! This is not totally normal, please do write in to service@shapeways.com and they will sort it out for you!

Best,
Natalia


Shapeways Community Manager
Re: color removed ... [message #84107 is a reply to message #84097 ] Thu, 30 January 2014 10:57 UTC Go to previous message
avatar vimagini  is currently offline vimagini
Messages: 4
Registered: October 2013
Go to all my models
Junior Member
thank you Natalia!
Do you use this kind of material?

 
   
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