Home » Support » Bug Reporting » JING for Support Issues
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
JING for Support Issues [message #6925] Wed, 30 September 2009 14:59 UTC
avatar randomblink  is currently offline randomblink
Messages: 105
Registered: July 2009
Go to my shop
Senior Member
I've seen ALOT of issues mentioned by other users, some issues I've run across myself. I've also watched people try to 'explain' a bug or irritation, and others try to 'walk someone through' how to resolve an issue. I believe I have found an easier way of taking care of these.

JING Project

This is a FREEWARE software app that allows you to EASILY take a screenshot, add annotations to it, and upload, email or IM an URL to it for sharing with others. It also has a video option for capturing up to 5 minutes of screen activity alongside voice-overs.

If Shapeways encouraged users to use it to snapshot their issues or video-shot them and post on the messageboard, it MIGHT make resolving some issues easier. The Shapeways team could even post their own snapshots and video walk throughs for explanations in their replies and their FAQs.

Just a thought...

[Updated on: Wed, 30 September 2009 15:00 UTC]


Welcome to Costco, I love you.

 
   
Previous Topic:Suggestion: Shared Database
Next Topic:My first task the 3D Part Database

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.