Home » Support » Bug Reporting » Problem with earring or cufflink uploads?
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Problem with earring or cufflink uploads? [message #66931] Fri, 26 April 2013 21:22 UTC
avatar lensman  is currently offline lensman
Messages: 1641
Registered: December 2009
Go to my shop
Shapie Expert
I have now twice uploaded an earring file with two identical models of the same piece in the file. Each time Shapeways system is only showing ONE of the earrings and pricing everything accordingly. Bizarre. I have double checked the file in Netfabb and both models appear. I have notified Support but since it's the weekend I thought I might get some feedback here first.


Glenn ------ My Website Third Dimension Jewellery

 
   
Previous Topic:Problem with Markup
Next Topic:problem contacting customer service

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.