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Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65862] Wed, 10 April 2013 01:22 UTC Go to next message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 318
Registered: September 2012
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Hey folks,

I've recently uploaded a Size 18 of one of my Zelda rings (apparently someone's boyfriend has huge hands!) and I'm trying to make it available via private link for sale. However, every time I check the box 'For Sale' and hit 'Update', I get a popup saying 'an error was encountered, please try again later.' I also notice that whenever I go back into that model, settings that are 'auto-updated', such as descriptions or categories, are not saved. Could this be looked into?

Windows 7, Google Chrome


Thanks in advance Smile
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65868 is a reply to message #65862 ] Wed, 10 April 2013 03:19 UTC Go to previous messageGo to next message
avatar dynath  is currently offline dynath
Messages: 56
Registered: March 2010
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I have the same issue, uploaded two files, everything went fine, tried to edit for sale and it won't let me "update" the model entry.
Also on Windows 7 with Chrome. Problem occurs with Internet Explorer as well.
The issue extends to editing an existing model as well. If I go into edit mode at all it clears the file's categories and the model's entry effectively breaks (IE: won't let you assign categories and so won't let you make the file visible or purchasable).


Check Out my blog dynath.blogspot.com
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65874 is a reply to message #65862 ] Wed, 10 April 2013 07:53 UTC Go to previous messageGo to next message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
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Junior Member
i have the same problem, also in google chrome Confused
...even not possible to update the categories or tags.

[Updated on: Wed, 10 April 2013 07:55 UTC]


david ramirer
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65885 is a reply to message #65862 ] Wed, 10 April 2013 12:38 UTC Go to previous messageGo to next message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
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Junior Member
the problem still is not solved...


david ramirer
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65887 is a reply to message #65862 ] Wed, 10 April 2013 12:59 UTC Go to previous messageGo to next message
avatar Youknowwho4eva is currently online Youknowwho4eva
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Registered: September 2008
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Hey guys, I'll check into this.

Are you guys setting a category when trying to make it available? That's the only popup I've seen so far in my testing.

[Updated on: Wed, 10 April 2013 13:02 UTC]


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65888 is a reply to message #65887 ] Wed, 10 April 2013 13:04 UTC Go to previous messageGo to next message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 318
Registered: September 2012
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Senior Member
Yes, I set a category, check 'For Sale', and hit 'Update'. The my screen looks like this:

index.php?t=getfile&id=30444&private=0

  • Attachment: error.jpg
    (Size: 216.15KB, Downloaded 69 time(s))

Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65889 is a reply to message #65888 ] Wed, 10 April 2013 13:07 UTC Go to previous messageGo to next message
avatar Youknowwho4eva is currently online Youknowwho4eva
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Alright, at first didn't noticed that you guys were reporting this on new items, so I'm uploading a new item to see if I can't recreate. Whether I can or not, I'll get it reported.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65891 is a reply to message #65862 ] Wed, 10 April 2013 13:17 UTC Go to previous messageGo to next message
avatar Youknowwho4eva is currently online Youknowwho4eva
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Try again now. I was able to recreate, then as I was creating the report, it stopped doing it.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65893 is a reply to message #65891 ] Wed, 10 April 2013 13:23 UTC Go to previous messageGo to next message
avatar PeregrineStudios  is currently offline PeregrineStudios
Messages: 318
Registered: September 2012
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Senior Member
Yep, I can confirm as well, the issue is no longer a... well, an issue. Thanks! Smile
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65894 is a reply to message #65862 ] Wed, 10 April 2013 13:24 UTC Go to previous messageGo to next message
avatar Youknowwho4eva is currently online Youknowwho4eva
Messages: 5509
Registered: September 2008
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I have confirmed with the devs, it should now be fixed.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Trying to Make Model for Sale - 'An Error was Encountered, Please Try Again Later' [message #65896 is a reply to message #65894 ] Wed, 10 April 2013 13:47 UTC Go to previous message
avatar davidramirer  is currently offline davidramirer
Messages: 9
Registered: November 2011
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Junior Member
yes, the updating works again. thanks for the fast work!
Wink

[Updated on: Wed, 10 April 2013 13:47 UTC]


david ramirer

 
   
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