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Shapeways Live returns- Thursday 21st November, "Shop Tips for Holiday!" [message #60293] Wed, 16 January 2013 12:02 UTC Go to next message
avatar bartv  is currently offline bartv
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Just a quick reminder: Shapeways Live will start at 2pm GMT+1 (Amsterdam time). Today I'll be joined by our production lead Alan Ballany, who can answer any questions you may have about our 3D printers. In addition, we'll take you on a virtual tour of our facilities here in Eindhoven.

To join, go to the following page:

http://www.shapeways.com/community/live

We'll be monitoring the chatbox for any questions.

See you online!

Bart

[Updated on: Wed, 20 November 2013 18:00 UTC] by Moderator


Community Manager Europe | Shapeways
Shapeways Live Jan 16th 2013 [message #60295 is a reply to message #60293 ] Wed, 16 January 2013 12:31 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
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Ohoh... I can't connect from my office...
Quote:

Security error! Make sure you have port 843 open (firewall)

Having (fortunately Smile) a day job 2pm does not work well for me anyways...

[Updated on: Wed, 16 January 2013 20:50 UTC] by Moderator


So many things to design, so little time...
Shapeways Live Jan 16th 2013 [message #60304 is a reply to message #60295 ] Wed, 16 January 2013 15:27 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
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§Next month's Shapeways Live will be from New York again, later in the evening EU time. It's never a great time for everyone. Still, we had 95 viewers today which was kind of a record!

Because of connection problems we weren't able to record the entire show Sad We did manage to catch my chat with Operations Team Lead Alan Ballaney. Alan and I talked about all the steps the 3D printing process, resolution, orientation, scaling etc - it should be very informative for everyone! The factory tour got lost, but I promise you I'll bring a cam and do a proper video tour of our Eindhoven facilities for everyone.

For now, enjoy at least the first 35 minutes of todays show:

http://www.ustream.tv/recorded/28537046

Cheers,

Bart

[Updated on: Wed, 16 January 2013 20:50 UTC] by Moderator


Community Manager Europe | Shapeways
Re: Shapeways Live Jan 16th 2013 [message #60320 is a reply to message #60304 ] Wed, 16 January 2013 22:56 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
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I will have a look Smile


So many things to design, so little time...
Re: Shapeways Live Jan 16th 2013 [message #61931 is a reply to message #60293 ] Wed, 13 February 2013 05:51 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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Hey guys

It's time again for Shapeways Live, your opportunity to chat with the crew Smile

Ill be broadcasting live from our factory in New York and will do a virtual tour to show you the buildout in progress

Additionally, Gary from the customer service team will chat to us about the rejections process and we'll answer your questions!

Besides rejections, any topics that you'd like me to cover?

See you Wednesday 2pm EST (6GMT/UCT)


Shapeways Community Manager
Re: Shapeways Live Wednesday Feb 13th 2013 [message #61942 is a reply to message #60293 ] Wed, 13 February 2013 08:47 UTC Go to previous messageGo to next message
avatar Phxman  is currently offline Phxman
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bartv wrote on Wed, 16 January 2013 12:02

Shapeways Live will start at 2pm GMT+1 (Amsterdam time).


Bartv, is that 6am on the West Coast?

I've set the alarm!

Noel

[Updated on: Wed, 13 February 2013 08:49 UTC]

Re: Shapeways Live Wednesday Feb 13th 2013 [message #61944 is a reply to message #61942 ] Wed, 13 February 2013 10:38 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
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@Phxman you're quoting the wrong time - today's episode will be from NYC at 2pm EST, that's 11am West Coast if I'm not mistaken?

Cheers,

Bart


Community Manager Europe | Shapeways
Re: Shapeways Live Wednesday Feb 13th 2013 [message #61951 is a reply to message #60293 ] Wed, 13 February 2013 14:11 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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indeed! No need to wake so early Wink

It will be at 2pm EST/11am PST and 7pm GMT (oops I did my math wrong!)

To join, go to the following page:

http://www.shapeways.com/community/live

We'll be monitoring the chatbox for any questions.

See you online!


Shapeways Community Manager
Re: Shapeways Live Wednesday Feb 13th 2013 [message #61988 is a reply to message #60293 ] Wed, 13 February 2013 20:16 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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Hey Guys!

Thank you for joining me for our super secret series of Bootleg videos of the Shapeways LIC Factory.

Here's the link for those that missed it:

http://www.ustream.tv/recorded/29248647

Do yourself a favor and skip from minute 2:30 - 12 because that is a screenshare that didn't work. Wink

After minute 12, its smooth sailing! and the sound improves dramatically at minute 19 Wink

As I say in the video:

I love that together with the community we hacked together a way to show you the tour of the factory!

Very Happy

Practice makes perfect

See you soon!
Natalia

[Updated on: Wed, 13 February 2013 20:17 UTC]


Shapeways Community Manager
Re: Shapeways Live Wednesday Feb 13th 2013 [message #62411 is a reply to message #60293 ] Tue, 19 February 2013 20:54 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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Hey guys,

Here is the actual Tour video on YouTube:

http://www.youtube.com/watch?v=A-wbV0PlDF8&list=UUjq8uE1 Ca4q0JDIfZB6VHSA&index=2

Enjoy!

Next month, we'll be back in Europe with Bart - mark your calendars for March 13th!

Any topics you want to discuss?


Shapeways Community Manager
Re: Shapeways Live Wednesday May 1st 2013 6pm UTC [message #66721 is a reply to message #60293 ] Tue, 23 April 2013 14:58 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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Hey guys,

Sorry for the brief hiatus, we're trying out more ways to interact via video with you all, but Shapeways Live continues NEXT WEEK!

Join me and Peter, our CEO, to announce our most recent exciting news!

Wednesday May 1st
2pm EST/11am PST and 6pm UTC/GMT

Anything else you would like us to cover?


Shapeways Community Manager
Re: Shapeways Live Wednesday March 13th 2013 [message #67258 is a reply to message #60293 ] Wed, 01 May 2013 15:17 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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BUMP!

Shapeways Live is TODAY at 2pm EST/6pm UTC!


Shapeways Community Manager
Re: TODAY! Shapeways Live Wednesday MAY 1ST 2pm EST/ 6pm UTC [message #67284 is a reply to message #60293 ] Wed, 01 May 2013 18:45 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
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Thanks for joining us guys! Great to chat with you all again Smile

For those that missed it we covered:

Pete announcing our new investment and how it will help us grow Shapeways - less rejections, better printers, more materials and more accessible printing for everyone. We are also expanding our teams (so we're hiring!) and looking at building more factories.

We talked a bit about the currency selection project and how it is going. It is a big job and we want to make sure we are focusing our efforts on the the right implementations for both our Shop Owners and Shapeways as a healthy and growing marketplace.

We also talked about the 10cm rule on weapons and why it exists. We covered our Content Policy and the idea that basically we had a draw a line somewhere and that is where it is.

http://www.thekala.net/wp-content/uploads/2010/09/Dagun2-300x263.jpg

I'm afraid knot Wink

This is the transcript of the chat for those that want the long version:


[14:09] <qwebirc46966> glitches apart, thanks to Shapeways for this chat
[14:10] <Natalia_> noworries!
[14:10] <guillaume__> hi everyone
[14:10] <Natalia_> im going to try ONE more time with a different browser
[14:10] <qwebirc98725> i tried with safari and google chrome
[14:10] <qwebirc98725> no change for me
[14:10] <Natalia_> how about now?
[14:10] <Natalia_> im broadcasting!
[14:10] <youknowwho4eva> ad
[14:10] <qwebirc98725> i get audio on the ad
[14:10] <qwebirc46966> hotels.com advert
[14:10] <youknowwho4eva> Yay I hear you
[14:10] <qwebirc98725> juicy fruit for me
[14:10] <qwebirc98725> yes!
[14:10] <youknowwho4eva> And you're less cuby
[14:11] <qwebirc46966> lol, with audio
[14:11] == qwebirc1898 [52e69845@gateway/web/freenode/ip.82.230.152.69] has joined #shapeways
[14:11] <Natalia_> yay?
[14:11] <qwebirc46966> ahhhhh
[14:11] == qwebirc81473 [4cae79db@gateway/web/freenode/ip.76.174.121.219] has joined #shapeways
[14:11] <qwebirc46966> we can hear you now... super
[14:11] <youknowwho4eva> No you
[14:11] == guillaume__ [8168f702@gateway/web/freenode/ip.129.104.247.2] has quit [Quit: Page closed]
[14:11] <qwebirc46966> you audio
[14:11] == hazy_v [632b04f0@gateway/web/freenode/ip.99.43.4.240] has joined #shapeways
[14:11] <qwebirc98725> can hear you now
[14:11] <youknowwho4eva> and your little song and dance
[14:11] <qwebirc46966> please do
[14:12] <qwebirc46966> Thanks Pete for leading the way with Shapeways... inspires others like us
[14:12] == guillaume_ [8168f702@gateway/web/freenode/ip.129.104.247.2] has joined #shapeways
[14:12] <qwebirc46966> congrats.. was listening to Pete in NYC that time
[14:13] <qwebirc81473> congratulations on the funding!
[14:13] == meeech [~meeech@vps.amihod.com] has joined #shapeways
[14:15] == qwebirc1898 has changed nick to MagicVince
[14:16] <Natalia_> hi!
[14:16] <FabMe> I was wondering, is it possible to FW all the communications between our customers about their orders from our shop ?
[14:16] <qwebirc46966> cant change to sensible name...lol
[14:16] == qwebirc81473 has changed nick to WilliamL
[14:17] <MagicVince> There are two different thing: ordering with different currency and setting markup in dollars even f you are in Euope.
[14:17] == WilliamL has changed nick to William_L
[14:17] == William_L has changed nick to WilliamL
[14:18] <youknowwho4eva> Hey Pete!
[14:18] <SW_Mitchell> Hi Pete Smile
[14:18] == guillaume_ [8168f702@gateway/web/freenode/ip.129.104.247.2] has quit [Ping timeout: 245 seconds]
[14:18] <MagicVince> hi !
[14:19] <qwebirc46966> hi pete... thanks for the talk in NYC at the show last week
[14:20] <MagicVince> lol
[14:21] <MagicVince> inantaneous rejections!
[14:21] <FabMe> i seen a sale that was canceled and i asked the support why it was canceled, Thomas said that the product was printed 3 times and failed so the customer canceled, and i didnt get any message... how am i supposed to know now why it failed to print when it was printed 3 times fine ?
[14:21] <Natalia_> any questions?
[14:21] == WilliamL [4cae79db@gateway/web/freenode/ip.76.174.121.219] has quit [Ping timeout: 245 seconds]
[14:21] <qwebirc46966> visting europe next week... can we visit eindhoven plant?
[14:21] <FabMe> you should FW all communications about a model to the designer
[14:22] <FabMe> NATALIA look up here Smile
[14:22] <MagicVince> Wink
[14:22] == youknowwho4eva [a2542ab9@gateway/web/freenode/ip.162.84.42.185] has quit [Quit: Page closed]
[14:22] <FabMe> Hi Very Happy
[14:23] == clothbot [~clothbot@173.195.52.30] has joined #shapeways
[14:24] <hazy_v> The rule against weapons over 10cm seems unnecessarily cautious in terms of public relations, when are you going to allow hollow cosplay prop prints?
[14:25] <qwebirc46966> is it secret or can we ask whose printers you use?
[14:25] <hazy_v> Example: http://shpws.me/nJD8 (1mm walls)
[14:25] <FabMe> Great explanation ! Thanks we keep patiently pushing the boundrys !
[14:25] <MagicVince> Moveable parts in Metal! Yeah!
[14:25] <MagicVince> bye!
[14:25] == SW_Mitchell [54556494@gateway/web/freenode/ip.84.85.100.148] has quit [Quit: Page closed]
[14:26] <qwebirc46966> can we visit eindhoven if in europe next week?
[14:26] <FabMe> you can see them live @ a meetup !
[14:26] <qwebirc46966> do you have comments on voxeljet machines?
[14:26] <qwebirc46966> no audio... advert on screen
[14:27] <hazy_v> That's not an answer, I already know it's a rule...
[14:27] <qwebirc46966> thanks FABME
[14:28] <hazy_v> no why...?
[14:28] <hazy_v> ugh
[14:28] <hazy_v> unreal, you realize that you can buy a gun downtown for less than it costs for the hollow prints right?
[14:28] <FabMe> Why would you wanna print weapons ? Print flowers, No guns allowed in here tonight Wink
[14:28] <hazy_v> because people want to cosplay at conventions
[14:28] <hazy_v> enthusiasts like looking like characters
[14:29] <qwebirc46966> Thanks N... will check
[14:29] <qwebirc46966> your views on voxeljet machines?
[14:29] <FabMe> haha comercials Very Happy crazy
[14:30] <hazy_v> Ugh this isn't school, this is money you're saying no to for silly reasons
[14:30] <hazy_v> liberal political reasons
[14:30] <hazy_v> I'll try ponoko
[14:30] == clothbot [~clothbot@173.195.52.30] has quit [Remote host closed the connection]
[14:30] <hazy_v> "hey, you know what, star wars nerds I don't think I want your money"
[14:30] <hazy_v> "you keep it" ~shapeways
[14:30] == GWMT [d83bea02@gateway/web/freenode/ip.216.59.234.2] has joined #shapeways
[14:31] <qwebirc46966> each company has their preferences... we support Shapeways
[14:31] == clothbot [~clothbot@173.195.52.30] has joined #shapeways
[14:31] <hazy_v> Because people want to play as characters Natalia
[14:31] <hazy_v> and order weird ass looking weaponry like this: http://shpws.me/nEHU
[14:32] <FabMe> Print a mold for your parts and cast them yourselfs ?
[14:32] <FabMe> Very Happy
[14:32] <hazy_v> that doesn't help the product stay cheap for customers, but thanks for engaging
[14:32] <hazy_v> the cost would be too high, might as well get them handmade by theater prop designers
[14:33] <hazy_v> Ok you've answered it, don't want to monopolize this thing, thanks!
[14:34] <FabMe> In the netherlands you can get a fine of 15.000 or 1 year prison for look a like weapons a
[14:34] <hazy_v> I know, you guys frighten easily over there haha
[14:35] <hazy_v> ... it's more about the customers, ever dressed up as your favorite fictional characters?
[14:35] <hazy_v> you're focusing too much on the weaponry aspect
[14:36] <FabMe> I would love to hunt with some automatic suff ! but i would'nt love to have gangs and not so safe neighbourhoods Smile
[14:36] <qwebirc46966> voxeljet machines? Comments? if you please
[14:36] <qwebirc98725> what do you think of the voxeljet printers??
[14:37] <hazy_v> dude fabme you're making too many assumptions about people who enjoy shooting guns, can you stop?
[14:37] <qwebirc46966> thank you
[14:37] <FabMe> Thank you haze
[14:38] <qwebirc46966> sure... thanks
[14:38] <Natalia_> no worries
[14:38] <qwebirc46966> link on site for job openings?
[14:39] <FabMe> Is a part of the investment also going to promoting the shops ?
[14:39] <Natalia_> shapeways.com/jobs
[14:39] <qwebirc46966> thanks
[14:40] <FabMe> Bye Natalia thanks !
[14:40] <Natalia_> bye!
[14:40] <Natalia_> thanks!
[14:40] == qwebirc98725 [4a0ccc31@gateway/web/freenode/ip.74.12.204.49] has quit [Quit: Page closed]
[14:40] <MagicVince> bye

[Updated on: Wed, 01 May 2013 19:35 UTC]


Shapeways Community Manager
Re: TODAY! Shapeways Live Wednesday MAY 1ST 2pm EST/ 6pm UTC [message #79108 is a reply to message #60293 ] Fri, 15 November 2013 17:57 UTC Go to previous message
avatar natalia  is currently offline natalia
Messages: 796
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BUMP!

Hi guys, its been a loooong while, so we thought it's time to bring back the video chat.

I think we all agree its better when we can actually chat back and forth and not just us broadcast video and you ask questions in the chat box.

So, we want to do it as a google hangout - and continue them every other week. So more frequent chats, kind of like "Shapeways Office Hours" where you can ask us anything.

I'd like to do the next on on Thursday 21st November at 3pm EST (8pm UTC) with myself and Savannah, our Shop Owner Coach

We will be chatting about:
-Getting your shop ready for the holidays!! So bring your tips and questions and we'll get you ready to sell this holiday season!

In the future, I am also happy to make these very specific, if everyone wants to talk to a planner say, and ask him/her exactly what they are looking for when they check your model for printability, we can organize that. Or, we could ask our materials guys to join and tell you about the new guidelines for ceramics.

So, post your suggestions here, and we can set up a schedule of office hours topics!

Best,
Natalia

[Updated on: Wed, 20 November 2013 18:00 UTC]


Shapeways Community Manager

 
   
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