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Markup and materials reset on update [message #61232] Sat, 02 February 2013 10:04 UTC Go to next message
avatar Dragoman  is currently offline Dragoman
Messages: 173
Registered: August 2011
Go to my shop
Senior Member
Hello

Today I updated the 3d file for this model to cure a minor flaw.

And at that moment all the settings for markup and materials were reset to their default value. Shocked
Markups are zero and all materials are selected
Not nice to have to set them all correctly again.

Greetings
Dragoman

Re: Markup and materials reset on update [message #61235 is a reply to message #61232 ] Sat, 02 February 2013 13:19 UTC Go to previous messageGo to next message
avatar fakebusker83  is currently offline fakebusker83
Messages: 16
Registered: February 2011
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Junior Member
Shapeways Crew
I have been experiencing this too. I hope this is a bug and not a feature? Because it gets very annoying if we have to select materials and enter markups every single time. Can we revert to the old system?

- A
Re: Markup and materials reset on update [message #61236 is a reply to message #61235 ] Sat, 02 February 2013 13:36 UTC Go to previous messageGo to next message
avatar GADesign  is currently offline GADesign
Messages: 100
Registered: January 2012
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Senior Member
I've experienced the same thing, i've also deleted some models from my shop www.shapeways.com/shops/gad en they still are visible in my shop :S


If it doesn't look good it's not designed by us.
Re: Markup and materials reset on update [message #61239 is a reply to message #61232 ] Sat, 02 February 2013 19:19 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
Messages: 1171
Registered: August 2008
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Shapie Expert
moderator
I bugged some people about this, see below Smile

[Updated on: Sat, 02 February 2013 21:19 UTC]


- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
Re: Markup and materials reset on update [message #61240 is a reply to message #61236 ] Sat, 02 February 2013 19:20 UTC Go to previous messageGo to next message
avatar jlevine  is currently offline jlevine
Messages: 32
Registered: August 2011
Go to my shop
Member
I work here
Hey guys,

Thanks for bringing this to our attention. We are able to reproduce the issue in our development environment and are adding this condition to our automated testing suites.

We can have a fix up as early as Sunday, but more likely by Monday.

Thanks again for letting us know so quickly.

Best,
Josh


VP of Engineering | Shapeways
Re: Markup and materials reset on update [message #61269 is a reply to message #61240 ] Sun, 03 February 2013 17:35 UTC Go to previous messageGo to next message
avatar admin_nathan  is currently offline admin_nathan
Messages: 17
Registered: December 2011
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Junior Member
I code here
Hey all,

This was in fact a bug - thanks for bring it to our attention. We've released a patch for this issue - can you let us know here if everything is working now?

- Nathan
Re: Markup and materials reset on update [message #61271 is a reply to message #61269 ] Sun, 03 February 2013 17:41 UTC Go to previous message
avatar fakebusker83  is currently offline fakebusker83
Messages: 16
Registered: February 2011
Go to my shop
Junior Member
Shapeways Crew
Hi Nathan,

I've verified it works on mine. Everything is dandy now.
I'm using Safari 5.1.7 on Mac OS X 10.6.8.

- A

 
   
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