| Markup and materials reset on update [message #61232] Sat, 02 February 2013 10:04 UTC |
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Hello
Today I updated the 3d file for this model to cure a minor flaw.
And at that moment all the settings for markup and materials were reset to their default value. 
Markups are zero and all materials are selected
Not nice to have to set them all correctly again.
Greetings
Dragoman
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| Re: Markup and materials reset on update [message #61235 is a reply to message #61232 ] Sat, 02 February 2013 13:19 UTC |
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I have been experiencing this too. I hope this is a bug and not a feature? Because it gets very annoying if we have to select materials and enter markups every single time. Can we revert to the old system?
- A
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| Re: Markup and materials reset on update [message #61236 is a reply to message #61235 ] Sat, 02 February 2013 13:36 UTC |
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I've experienced the same thing, i've also deleted some models from my shop www.shapeways.com/shops/gad en they still are visible in my shop :S
If it doesn't look good it's not designed by us.
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| Re: Markup and materials reset on update [message #61239 is a reply to message #61232 ] Sat, 02 February 2013 19:19 UTC |
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I bugged some people about this, see below 
[Updated on: Sat, 02 February 2013 21:19 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Markup and materials reset on update [message #61240 is a reply to message #61236 ] Sat, 02 February 2013 19:20 UTC |
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Hey guys,
Thanks for bringing this to our attention. We are able to reproduce the issue in our development environment and are adding this condition to our automated testing suites.
We can have a fix up as early as Sunday, but more likely by Monday.
Thanks again for letting us know so quickly.
Best,
Josh
VP of Engineering | Shapeways
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| Re: Markup and materials reset on update [message #61269 is a reply to message #61240 ] Sun, 03 February 2013 17:35 UTC |
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Hey all,
This was in fact a bug - thanks for bring it to our attention. We've released a patch for this issue - can you let us know here if everything is working now?
- Nathan
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| Re: Markup and materials reset on update [message #61271 is a reply to message #61269 ] Sun, 03 February 2013 17:41 UTC |
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Hi Nathan,
I've verified it works on mine. Everything is dandy now.
I'm using Safari 5.1.7 on Mac OS X 10.6.8.
- A
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