Home » Support » 3D Printing »

Updating a model that you already purchased

Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Updating a model that you already purchased [message #59424] Mon, 31 December 2012 23:32 UTC Go to next message
avatar Kimotion  is currently offline Kimotion
Messages: 0
Registered: October 2010
Go to my shop
Junior Member

I purchased a model I uploaded, but then a few days later I made some small tweaks to it. Would the tweaks and changes be updated with the model that I have ordered? Or would it be too late in the process, and the shipment would only be the model before the tweaks?

Thanks for any thoughts.

Re: Updating a model that you already purchased [message #59426 is a reply to message #59424 ] Tue, 01 January 2013 00:16 UTC Go to previous message
avatar stonysmith  is currently offline stonysmith
Messages: 2679
Registered: August 2008
Go to my shop
Shapie Expert
The current copy of the file as of the moment you click "Purchase" is used for your order.
If you allow the order to go forward, it will be the "older" copy.
If you wish, you can contact service@shapeways.com and ask them to cancel the order, then purchase it again once they do.

Just remember that the Custsomer Service team works in the NL, so sometimes it takes a while fro them to respond, depending upon what time zone you are in.

[Updated on: Tue, 01 January 2013 00:17 UTC]

Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products

Previous Topic:Is silver pliable at all?
Next Topic:High Detail Ceramics, Interested?



We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.