| Pictures won't upload to my models [message #57151] Tue, 20 November 2012 14:40 UTC |
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Hello, I have recently started a shop and have a couple of products. I can't seem to get the "upload pictures" to work in the product edtor.
I have tried .jpg and .bmp at 450x324 and 700x519. The file path shows up in the browse box, but then nothing ever happens. No pictures ever get uploaded.
Can anyone help?
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| Re: Pictures won't upload to my models [message #57153 is a reply to message #57151 ] Tue, 20 November 2012 14:54 UTC |
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What operating system and browser are you using?
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
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| Re: Pictures won't upload to my models [message #57155 is a reply to message #57151 ] Tue, 20 November 2012 15:35 UTC |
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I'm seeing this as well using XP with Chrome. I've reported to bugs. Also moved the discussion to Bugs.
[Updated on: Tue, 20 November 2012 15:36 UTC]
The Mad Moder
michael@shapeways.com
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| Re: Pictures won't upload to my models [message #57158 is a reply to message #57151 ] Tue, 20 November 2012 15:56 UTC |
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Try again now, to make me look silly, it started working once the bug catchers took a look at it.
The Mad Moder
michael@shapeways.com
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| Re: Pictures won't upload to my models [message #57163 is a reply to message #57151 ] Tue, 20 November 2012 16:52 UTC |
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I am using windows 7, and explorer 8. I noticed that I was getting an error on the page in explorer. I then downloaded chrome and it worked fine fo4r the fist picture I uploaded. Now I can't get it to upload either. (attached screen print of explolrer error._)
Thanks,
Rick
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| Re: Pictures won't upload to my models [message #57165 is a reply to message #57151 ] Tue, 20 November 2012 17:49 UTC |
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A suggestion is to Check the public facing product page to see if the images successfully uploaded to see if the issue is the page not refreshing. I've updated them with your latest info on the issue.
The Mad Moder
michael@shapeways.com
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