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| Re: Missing Parts [message #56948 is a reply to message #56947 ] Fri, 16 November 2012 13:15 UTC |
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Looks like some parts may have broken off during cleaning :-S
Please contact service@shapeways.com with these photo's, details and your ordernr.
They will take good care of it 
Perhaps send the designer a message about this issue, he might want to know this can happen.
Also, I moved the topic to "it arrived", as it is not really a bug or site issue.
Cheers,
Stijn
[Updated on: Fri, 16 November 2012 13:17 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Missing Parts [message #57009 is a reply to message #56948 ] Sat, 17 November 2012 23:52 UTC |
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| virtox wrote on Fri, 16 November 2012 13:15 |
Looks like some parts may have broken off during cleaning :-S
Please contact service@shapeways.com with these photo's, details and your ordernr.
They will take good care of it
Perhaps send the designer a message about this issue, he might want to know this can happen.
Also, I moved the topic to "it arrived", as it is not really a bug or site issue.
Cheers,
Stijn
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thanks mr. stijn,
hope they respond to my problem. im really disappointed when i recieved the product. products from shapeways are very expensive + shipping, yet i recieved and incomplete item, which i paid in full hard earned cash.
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| Re: Missing Parts [message #57010 is a reply to message #57009 ] Sat, 17 November 2012 23:57 UTC |
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Here are the shapeways info of my order:
[ removed by admin]
[Updated on: Sun, 18 November 2012 12:07 UTC] by Moderator
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| Re: Missing Parts [message #57022 is a reply to message #57010 ] Sun, 18 November 2012 12:08 UTC |
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I have removed the private info.
Please contact service@shapeways.com by email with all the info and photo's.
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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