| Shipping costs per product? [message #5675] Wed, 05 August 2009 12:05 UTC |
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Hi,
A question about the way you charge shipping costs. When ordering a product it says it includes "Vat & shipping".
Why isn't shipping per order instead of per product? Or am I mistaken? I checked it in the ordering process where the price (Inc Vat & shipping) is only multiplied by the quantity.
Regards,
nibbo
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| Re: Shipping costs per product? [message #5677 is a reply to message #5675 ] Wed, 05 August 2009 13:36 UTC |
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Shipping costs are built into the material/production costs. So if you see something that's $10 on Shapeways it costs that amount to make it and get it to your door.
[Updated on: Wed, 05 August 2009 13:41 UTC]
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| Re: Shipping costs per product? [message #5679 is a reply to message #5677 ] Wed, 05 August 2009 13:43 UTC |
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Perhaps I should add what my point is: Say you have a small part which you want to order 20 of. I hope your not getting charged with 20x shipping costs for those parts would easily fit in one package.
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| Re: Shipping costs per product? [message #5680 is a reply to message #5679 ] Wed, 05 August 2009 13:45 UTC |
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Good point... can anyone elucidate?
Welcome to Costco, I love you.
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| Re: Shipping costs per product? [message #5681 is a reply to message #5679 ] Wed, 05 August 2009 13:50 UTC |
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If you look at my shop, I have some small cheap items. I ordered a pile of items (just above the minimum order amount of $25) that was shipped in one package, overseas, in only a few days.
I actually worry that Shapeways is losing money on shipping small orders.
They don't add a fixed shipping cost to each item. It seems like a certain percentage of a material's cost-per-cubic-cm is there to help cover their shipping expenses. So it's proportional to the size of the item. I tried one item that is only $0.35, and I could get 100 of them printed and sent in a box for $35.
[Updated on: Wed, 05 August 2009 13:55 UTC]
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| Re: Shipping costs per product? [message #5877 is a reply to message #5681 ] Fri, 14 August 2009 23:04 UTC |
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Yes, the shipping charges are included in the price.
The minimum orderamount insures that our handling & shipping costs are covered.
Cheers!
Robert
Robert Schouwenburg
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