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create 2d to 3d [message #55644] Fri, 19 October 2012 11:00 UTC Go to next message
avatar CROMO3D  is currently offline CROMO3D
Messages: 26
Registered: January 2009
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Junior Member
hi im trying to use the "2d to 3d creator, but after upload the black and with image, i have no feedback ,no mail no model in my gallery


thanx
Re: create 2d to 3d [message #55651 is a reply to message #55644 ] Fri, 19 October 2012 13:46 UTC Go to previous messageGo to next message
avatar mkroeker  is currently offline mkroeker
Messages: 1215
Registered: June 2012
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Senior Member
Can you specify your browser and operating system please ?
Re: create 2d to 3d [message #55653 is a reply to message #55644 ] Fri, 19 October 2012 14:27 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 688
Registered: September 2008
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I work here
This should have been fixed with yesterdays release so do please tell us exactly the problem so we can investigate.


Community Manager | Shapeways
Re: create 2d to 3d [message #55819 is a reply to message #55653 ] Tue, 23 October 2012 20:53 UTC Go to previous messageGo to next message
avatar eanmeyer  is currently offline eanmeyer
Messages: 3
Registered: October 2012
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Junior Member
I am experiencing what I believe is the same problem. When I try and use the 2D to 3D Creator using this link: http://www.shapeways.com/creator/2d_to_3d/ I am sent to the below page:

http://www.shapeways.com/creators/jpg2stl/process.php

There is no text on this page. I receive no email later. Nothing shows up in my Gallery.
I am running Windows 7 Professional 64 bit. I have tried in Chrome Version 22.0.1229.94 m and IE 9 Version 9.0.8112.16421 Version 9.0.10 and Firefox Version 14.0.1 and 16.0.1.

I hope this helps.

Thanks,

Ean

[Updated on: Tue, 23 October 2012 20:55 UTC]

Re: create 2d to 3d [message #56021 is a reply to message #55819 ] Sat, 27 October 2012 04:15 UTC Go to previous messageGo to next message
avatar phredt  is currently offline phredt
Messages: 1
Registered: October 2012
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Junior Member
I have the same problem, on windows vista with firefox and chrome.
Re: create 2d to 3d [message #56031 is a reply to message #55644 ] Sat, 27 October 2012 13:57 UTC Go to previous messageGo to next message
avatar SonOfCann  is currently offline SonOfCann
Messages: 2
Registered: April 2011
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Junior Member
I too have the same problem, exactly as eanmeyer described. I'm using Windows 7 Ultimate SP1 64bit and I've tried both the latest versions of Google Chrome and Internet Explorer.
Re: create 2d to 3d [message #56040 is a reply to message #55644 ] Sat, 27 October 2012 17:12 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
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Junior Member
I'm having the same problem as well, on two different boxes running Xubuntu 11.10 and 12.04, both totally up-to-date, and using Firefox 16.0.2.
Re: create 2d to 3d [message #56062 is a reply to message #55644 ] Sat, 27 October 2012 20:50 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 688
Registered: September 2008
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ARGH!

Thanks guys, I'll look into it and see what is happening.


Community Manager | Shapeways
Re: create 2d to 3d [message #56070 is a reply to message #55644 ] Sat, 27 October 2012 22:42 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
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Junior Member
Thanks very much, natalia. Smile
Re: create 2d to 3d [message #56172 is a reply to message #56062 ] Mon, 29 October 2012 15:56 UTC Go to previous messageGo to next message
avatar eanmeyer  is currently offline eanmeyer
Messages: 3
Registered: October 2012
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Junior Member
Thanks Natalia! Please let us know when this is resolved. I have a few Christmas gifts I want to make that could really use this tool to make them much easier to create.

Thanks,

Ean
Re: create 2d to 3d [message #56214 is a reply to message #55644 ] Fri, 02 November 2012 04:23 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
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Junior Member
I just gave it a shot at random, and it seems to be working. I don't know if it's been fixed permanently, but it's certainly working at the time of writing.

Thanks guys!

[Updated on: Fri, 02 November 2012 04:48 UTC]

Re: create 2d to 3d [message #56502 is a reply to message #55644 ] Thu, 08 November 2012 18:24 UTC Go to previous message
avatar natalia  is currently offline natalia
Messages: 688
Registered: September 2008
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Bucky,
Which browser are you using that it DOES work in please?
We are narrowing it down, as it seems to be 50/50 working for people.
Thanks!


Community Manager | Shapeways

 
   
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