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icon5.gif  contact buyer? canceled order? [message #54709] Mon, 01 October 2012 20:52 UTC Go to next message
avatar 3gfisch  is currently offline 3gfisch
Messages: 27
Registered: June 2012
Go to my shop
Junior Member
Hi

I have got an email that someone bought my buckyballs ^^
http://www.shapeways.com/model/633181/three-buckyballs.html
can i contact him? I haven't printed it because the high shipping for such a small part...
i would ask him if the print is well and may he can make a picture for me..?

and i have got an other mail that someone bought the ironman helmet but cant see this online in "my sales". can the order be canceled after i got the mail?

thx very much
3gfisch
Re: contact buyer? canceled order? [message #54747 is a reply to message #54709 ] Tue, 02 October 2012 15:00 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5508
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Right now there isn't a way to contact customers, you may be able to email CS to see if they can contact the customer for you. As for your sales, I believe it won't show up until it's shipped (don't want you to think your getting paid, then have to take it away if it's canceled or unprintable). If the order is canceled you should get an email notification.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: contact buyer? canceled order? [message #54926 is a reply to message #54747 ] Fri, 05 October 2012 10:47 UTC Go to previous message
avatar 3gfisch  is currently offline 3gfisch
Messages: 27
Registered: June 2012
Go to my shop
Junior Member
thx

 
   
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