Home » Support » Buying » Sample material coupon expires very soon
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Sample material coupon expires very soon [message #54102] Sat, 15 September 2012 23:12 UTC Go to next message
avatar Passpose  is currently offline Passpose
Messages: 2
Registered: September 2012
Go to all my models
Junior Member
I received my sample kit a few days ago (9-13) from and though it's great to get hands on with the samples I was disappointed to see that my $25 coupon expires on 9-30. That only gave me 17 days to use it (15 days now.) I know that coupons expire but I was hoping for more time as I'm still learning how to use this service.

So my question is who do I ask to see if I can get a new coupon issued? or am I stuck with having to use it in the next two weeks? Any and all help is appreciated.
Re: Sample material coupon expires very soon [message #54112 is a reply to message #54102 ] Sun, 16 September 2012 09:12 UTC Go to previous messageGo to next message
avatar TomZ  is currently offline TomZ
Messages: 179
Registered: August 2008
Go to my shop
Senior Member
I do not think it is meant to expire that fast. I think Shapeways just has a stock of the sample kits and yours was a little old, so the coupon that came with it was already a long way towards expiring.
I think if you send customer service and email they'll extend the coupon for you.
Re: Sample material coupon expires very soon [message #54125 is a reply to message #54112 ] Sun, 16 September 2012 17:15 UTC Go to previous message
avatar Passpose  is currently offline Passpose
Messages: 2
Registered: September 2012
Go to all my models
Junior Member
Thank you, I didn't see an easy way to contact them on the main page but a quick google search pointed me in the right direction. Thanks for your help, fingers crossed.

 
   
Previous Topic:How Is Payment Calculated?
Next Topic:Very unprofessional shipping & packaging ...

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.