| No unit options for STL [message #51829] Wed, 25 July 2012 12:37 UTC |
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Hello Shapeways team,
I have a co-creator model in my shop using a WRL file format for color printing. I decided to replace the WRL file with an STL file for use with the default Shapeways materials.
However, when I try to upload the STL file, I see no unit options to choose (mm, cm, inch). Then I am getting an error e-mail from Shapeways saying that "Your model is too big!" while I designed the model using mm as a unit.
Here is a screenshot:
Any help would be welcome.
http://shpws.me/DWg
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| Re: No unit options for STL [message #51840 is a reply to message #51829 ] Wed, 25 July 2012 15:05 UTC |
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Same thing happens when I update an STL file.
There's no units to choose from.
Then, after upload, I get stupid e-mails telling me that because I did not indicate
the units, the model was too large to print, so, Shapeways re-sized it,
to make it printable! 
Then, when I go to the product's page, same message, + a warning
that I better check and make sure the new size suits me well 
This is extremely annoying and it should be fixed ASAP!
[Updated on: Wed, 25 July 2012 15:06 UTC]
cascador
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| Re: No unit options for STL [message #51841 is a reply to message #51840 ] Wed, 25 July 2012 15:17 UTC |
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Both are reported (co-creator no unit selector, and update no unit selector) and should be fixed asap
The Mad Moder
michael@shapeways.com
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| Re: No unit options for STL [message #51854 is a reply to message #51842 ] Wed, 25 July 2012 16:56 UTC |
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In the meantime just as an fyi (workaround), with no units - updating a model for sure - is being treated as meters, just needs scaling to get to where you need it before uploading.
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| Re: No unit options for STL [message #51929 is a reply to message #51829 ] Thu, 26 July 2012 17:45 UTC |
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Oh, I just posted about this, but I guess it's already been noticed.
"I am just a humble servant with a message here for you"
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| Re: No unit options for STL [message #52084 is a reply to message #51829 ] Mon, 30 July 2012 14:33 UTC |
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This should be fixed now!
The Mad Moder
michael@shapeways.com
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| Re: No unit options for STL [message #52322 is a reply to message #52084 ] Mon, 06 August 2012 12:59 UTC |
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Looks like it is working properly now. Thank you!
http://shpws.me/DWg
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