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Order help [message #50055] Tue, 19 June 2012 21:52 UTC Go to next message
avatar Qraphiq  is currently offline Qraphiq
Messages: 2
Registered: June 2012
Go to all my models
Junior Member
As the forums seem to get fast replies by staff, I'll try my luck here.

I just ordered 3 models of my own, only to find out after paying one of the three parts is delaying the delivery in advance.

I need the parts in exactly 10 days, while that single part would take 15 due to the material.

Is it possible to cancel the order and re-order without it or using a material that will take less long to ship?

Problem is I can't find a cancel payment option anywhere and PayPal says it's gonna take 4-6 days to finally put through the payment.

I guess I'm stuck with getting these parts too late, huh?

Thanks,
Leo
Re: Order help [message #50071 is a reply to message #50055 ] Wed, 20 June 2012 00:41 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 1689
Registered: August 2008
Go to my shop
Senior Member
moderator
You need to email this question to service@shapeways.com

[Updated on: Wed, 20 June 2012 00:41 UTC]


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Order help [message #50086 is a reply to message #50071 ] Wed, 20 June 2012 07:16 UTC Go to previous message
avatar Qraphiq  is currently offline Qraphiq
Messages: 2
Registered: June 2012
Go to all my models
Junior Member
Alright, done. Thanks Smile

 
   
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