| Materials sample kit [message #50081] Wed, 20 June 2012 05:08 UTC |
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My materials sample kit arrived with nothing included to tell me what materials are what. How do I get the missing paperwork?
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| Re: Materials sample kit [message #50091 is a reply to message #50081 ] Wed, 20 June 2012 10:23 UTC |
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The kit includes samples of Full Color Sandstone, Frosted Ultra Detail, White Detail, Black Detail, Alumide, White Strong and Flexible, Stainless Steel
Each of the samples has a letter;
b - Stainless Steel
d - WSF
e - Alumide
f - Full Colour Sandstone
g - White Detail
h - Black Detail (see link above)
And the other one will be Frosted Ultra Detail, possibly marked 'k' - i got my sample kit before FUD was about
Hope this helps,
Paul
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| Re: Materials sample kit [message #50108 is a reply to message #50081 ] Wed, 20 June 2012 13:47 UTC |
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Hi demackison,
Sorry to hear you didn't receive the Sample Kit booklet, could you please send an email to service@shapeways.com (you can mention my name: Christel) and let me know the order number?
After this we can send you this booklet.
Thanks,
Kindly,
Christel Hagens
Customer Service Agent
www.shapeways.com
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