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Still in production [message #48923] Fri, 25 May 2012 15:19 UTC Go to next message
avatar Wolf E  is currently offline Wolf E
Messages: 5
Registered: April 2012
Go to all my models
Junior Member
Shapeways,

I have ordered the fourth of May a silver necklace pendant and a little black strong and flexible product. I paid directly via Paypal. I really need my necklace pendant the next tuesday but at "My orders'' it says it is still in production. And delivery time should be 21 days.. so is the arrival day 25th of May? Today?

Thanks in advance!
Re: Still in production [message #48924 is a reply to message #48923 ] Fri, 25 May 2012 15:44 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5565
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Delivery time is normally 15 business days. Unfortunately, looking at the delivery status page, Silver is behind 2 weeks. Email support@shapeways.com to get a better status of your project.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Still in production [message #49017 is a reply to message #48923 ] Mon, 28 May 2012 10:13 UTC Go to previous message
avatar maartje  is currently offline maartje
Messages: 61
Registered: September 2009
Go to my shop
Member
I work here
Hi J.vEs,

Can you please sent me your order ID, too: service@shapeways.com than I can find out the status of your order and give you an exact shipping date.

Hope to hear from you.
Cheers Maartje

 
   
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