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Rendering 2 different versions ? [message #47757] Wed, 02 May 2012 13:31 UTC Go to next message
avatar Dragoman  is currently offline Dragoman
Messages: 173
Registered: August 2011
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Senior Member
Hello

Yesterday I updated a model of an aircraft miniature.

http://www.shapeways.com/model/555296/1-1200-beriev-be-200-a ltair-x-2.html

The new version consists of 2 copies of the aircraft on a sprue, while the first version was just a single aircraft.

I seems that the change has not properly propagated through all the renders.

The basic view has the old version, but the 3d view is new, "My Shop" and "My model" has the old version, the inventory the new version etc.

index.php?t=getfile&id=16524&private=0
Compare the 3d render with the small image of the basic view in the lower left corner.

Greetings
Karl Heinz
Re: Rendering 2 different versions ? [message #47758 is a reply to message #47757 ] Wed, 02 May 2012 14:08 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5401
Registered: September 2008
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Shapie Expert
I work here
Karl, check again Wink it has sense refreshed. But I still let them know that the refresh process is running a little sluggish.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com
Re: Rendering 2 different versions ? [message #47769 is a reply to message #47758 ] Wed, 02 May 2012 17:35 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3111
Registered: June 2010
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Shapie Expert
I have the same after a model update.

The original model had two parts, the second had four and the third model eight parts.

The main image on both the model page and 'My Models' page still show the original two parts, the cart shows eight as does the 3D view and the main image on the model edit page - the model was last updated on the 29th April.

The main image on Karl's model page still shows the one aircraft and the 3D view shows two.

Perhaps this is a bug?
Re: Rendering 2 different versions ? [message #47770 is a reply to message #47757 ] Wed, 02 May 2012 17:57 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5401
Registered: September 2008
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Shapie Expert
I work here
Ah I was looking at the generic render. I see now. Still the Devs are already on it.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com
Re: Rendering 2 different versions ? [message #47965 is a reply to message #47757 ] Sun, 06 May 2012 21:01 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
Messages: 1546
Registered: December 2009
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Shapie Expert
...and still not fixed. Is this on their priority list? Because this seems to me to be a big problem. If customers can't see what they're buying then they won't buy!!

Glenn


Glenn ------ My Website Third Dimension Jewellery
Re: Rendering 2 different versions ? [message #48840 is a reply to message #47965 ] Thu, 24 May 2012 09:30 UTC Go to previous message
avatar bartv  is currently offline bartv
Messages: 1668
Registered: December 2007
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Shapie Expert
Hi all,

yes, we're aware of this issue. It has been reported on our feedback site and I'm nagging our developers about it on a regular basis:

http://feedback.shapeways.com/forums/111989-shapeways-feedba ck/suggestions/2814614-computer-generated-image-not-updating

Please vote it up, that'll raise the priority.

This discussion is also happening in another forum thread:

http://www.shapeways.com/forum/index.php?t=msg&th=9338&a mp;start=0&

Please continue this conversation there, I'm locking this thread now.

Cheers,

Bart


Community Manager Europe | Shapeways

 
   
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