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Shapeways used a slower UPS service to deliver a late order? [message #48503] Wed, 16 May 2012 03:05 UTC
avatar CGD  is currently offline CGD
Messages: 220
Registered: April 2009
Go to my shop
Senior Member
I have two separate orders that were shipped out at the same time yesterday. At least I received the UPS tracking number at the same time. One used the regular UPS service and will arrive on Thursday. The other, for some reason, was shipped with a slower service and will only arrive on Saturday.

Since these were separate orders, I have paid equal amount of shipping fee twice. If I don't have to pay shipping, I have no complain. And even worst, both these orders were late if I refer to the original expected delivery dates.

And for those who is going to suggest me to contact CS, I did, and I'm waiting for the response. But nothing will change the late delivery dates.

 
   
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