| Log in using Facebook [message #46849] Thu, 12 April 2012 08:35 UTC |
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Will you bring back the Facebook log in option? I haven't seen it on your page for a while now and since then, the only way I can log in is by having to constantly reset my password, use the email I'm sent to change my password and stay logged in that way. Every time I log out and try to use the new password, it never works.
[Updated on: Thu, 12 April 2012 09:01 UTC]
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- Sal G -
My Website
www.sgcustomsilver.com
Facebook Page
www.facebook.com/SGCustomSilver
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| Re: Log in using Facebook [message #46940 is a reply to message #46849 ] Fri, 13 April 2012 14:15 UTC |
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Hey Sal - would you mind providing us with some more information so I can help diagnose the issue?
- What browser and OS are you running on?
- Would you mind out listing the specific steps for failure so I can attempt to reproduce?
As for the social plug-ins such as logging in through Facebook we're actively thinking our social integration and want to ensure that it's the best experience possible.
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| Re: Log in using Facebook [message #47090 is a reply to message #46940 ] Tue, 17 April 2012 03:38 UTC |
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I use Internet Explorer, Safari for the iPhone and Mozilla Firefox. The OS I use is Windows Vista Home Basic. It used to work on all 3 then stopped all of a sudden. When I would click on the log in button a drop down window would display the facebook log in button but not it just shows "Username", "Password", "Log in" and "forgot my login" My password never works this way. I go to forgot my password to reset my password, and I get sent an email. I use that email to change my password. When I change the password I enter it twice and it displays "successful" and it logs me in at the same time. Thats how I log in using all 3 browsers. When I log out I try to use the password I just changed it to and it never works.
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- Sal G -
My Website
www.sgcustomsilver.com
Facebook Page
www.facebook.com/SGCustomSilver
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| Re: Log in using Facebook [message #47159 is a reply to message #47155 ] Wed, 18 April 2012 14:03 UTC |
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Yes. We will be bringing back Facebook and twitter log in
Thanks
Duann Scott, Designer Evangelist, Shapeways
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| Re: Log in using Facebook [message #47202 is a reply to message #47155 ] Thu, 19 April 2012 03:06 UTC |
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Sal, we're taking a look at your account to figure out what might be the cause of the issue. Thanks for being patient!
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| Re: Log in using Facebook [message #47209 is a reply to message #47202 ] Thu, 19 April 2012 07:46 UTC |
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No worries. As long as i'm still able to log in the way ive been loggin in, I'll be good. Take your time...
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- Sal G -
My Website
www.sgcustomsilver.com
Facebook Page
www.facebook.com/SGCustomSilver
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| Re: Log in using Facebook [message #47211 is a reply to message #46849 ] Thu, 19 April 2012 08:44 UTC |
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Great job guys. I just tried logging in and it works again. I wasn't expecting it getting fixed so fast but I do appreciate the help. Thank you..!
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- Sal G -
My Website
www.sgcustomsilver.com
Facebook Page
www.facebook.com/SGCustomSilver
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| Re: Log in using Facebook [message #47226 is a reply to message #47211 ] Thu, 19 April 2012 15:56 UTC |
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Hey Sal - so you're able to log in normally now?
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