| Change orientation = Bad quality [message #46987] Sat, 14 April 2012 15:22 UTC |
 |
|
Hey,
Here some pictures just to show how the orientation changing is a real problem.
On the picture you can see the old piece printed on with the "correct" orientation which I've uploaded the file, then you can see the new pieces printed with the new BS&F. The model is the same, just ordered again!!
I've already send it to the CS and they have opened a complaint and they are discussing what they can do.
Have anyone the same issue?
Dario
Dario Scapitta Design
www.darioscapittadesign.com
|
|
|
| Re: Change orientation = Bad quality [message #46996 is a reply to message #46987 ] Sat, 14 April 2012 17:46 UTC |
 |
|
That doesn't look to me to be an orientation issue.. it looks equally bad in all directions. Yes, CS is the right place to report such concerns.
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
|
|
|
| Re: Change orientation = Bad quality [message #46998 is a reply to message #46996 ] Sat, 14 April 2012 18:00 UTC |
|
|
Thanks for your reply Stonysmith.
Unfortunately this is for sure an orientation issue. On the new one you can see all the layers on the top of the ring, on the old one you can see just some layer on one side of the ring.
I know that it is difficult to see it from the pictures but I'm pretty sure that the ring was printed in vertical instead of in a horizontal position. same story for the pendant, on the new one you can not read the logo and sorry... but I don't think that are equally bad!
Of course on Monday I'll ask some news about this from the CS.
Thanks.
Dario
Dario Scapitta Design
www.darioscapittadesign.com
|
|
|
| Re: Change orientation = Bad quality [message #47025 is a reply to message #46998 ] Sun, 15 April 2012 12:42 UTC |
|
|
Hi,
I've had the same problem with my last order and have contacted CS, who have been very helpful and are looking into the problem. Lets hope they correct the issue soon. Keep us posted as to how things develop.
Mark.
The Digital Gardener. Balancing technology and nature. Planting digital flowers. Manufactured by 3D printing. Customized by you.
|
|
|
| Re: Change orientation = Bad quality [message #47028 is a reply to message #47025 ] Sun, 15 April 2012 13:09 UTC |
|
|
Hi Mark,
Yes, I've immediately contacted the CS an they have opened a complaint about this issue, they are always helpful with this kind of problems. I've posted this to know if someone else have the same issue and to talk about this.
Of course I'll keep you updated about this.
Dario
Dario Scapitta Design
www.darioscapittadesign.com
|
|
|
| Re: Change orientation = Bad quality [message #47081 is a reply to message #47028 ] Mon, 16 April 2012 19:55 UTC |
|
|
The surface quality is really bad...
But the new black is really impressive. 
It looks like it's really some kind of black - not just like a very dark grey.
|
|
|
| Re: Change orientation = Bad quality [message #47084 is a reply to message #47081 ] Mon, 16 April 2012 21:15 UTC |
|
|
Yes, indeed the colour quality is really better and if it was printed on the upload position also the surface was nice! We will see!
Dario Scapitta Design
www.darioscapittadesign.com
|
|
|
Search
