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Email and Notifications [message #46482] Wed, 04 April 2012 21:18 UTC Go to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
So I have an AOL mail account. I use it for my shapeways. Whenever I subscribe to a thread I never get e-mails about it even when stuff is posted. I even Made a custom nameplate item (personalized) and people ordered it and I never got notified and couldn't customize it for them. So am I missing something? Is there something wrong with AOL and Shapeways together? I really need help because it's been like this for a long time. Thank you!
Re: Email and Notifications [message #46514 is a reply to message #46482 ] Thu, 05 April 2012 13:06 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5107
Registered: September 2008
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Senior Member
I work here
Just making sure, have you checked your spam folder? Do you get any shapeways emails?


The Mad Moder
michael@shapeways.com
Re: Email and Notifications [message #46530 is a reply to message #46514 ] Thu, 05 April 2012 16:07 UTC Go to previous messageGo to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
I don't think so, but I'll check. Is there a way I can get sent a test e-mail?
Re: Email and Notifications [message #46555 is a reply to message #46530 ] Thu, 05 April 2012 20:04 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 2991
Registered: June 2010
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Senior Member
Quickest way to get a 'test email' is to upload a model Wink


Re: Email and Notifications [message #46556 is a reply to message #46555 ] Thu, 05 April 2012 20:05 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
Messages: 74
Registered: November 2011
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Member
I work here
stop4stuff wrote on Thu, 05 April 2012 20:04

Quickest way to get a 'test email' is to upload a model Wink


You could try using the 'Forgot my Password' link on the registration page as well Twisted Evil


Director of Product - Shapeways
Re: Email and Notifications [message #46559 is a reply to message #46555 ] Thu, 05 April 2012 20:15 UTC Go to previous messageGo to next message
avatar Chavaquiah  is currently offline Chavaquiah
Messages: 1
Registered: February 2012
Go to all my models
Junior Member
Since some time ago, I'm not receiving emails after uploading a model.

Come to think of it, I didn't even get an email confirming my last order (only from Paypal confirming payment). Is this normal?

(Yes, I check my spam folder also.)
Re: Email and Notifications [message #46593 is a reply to message #46559 ] Fri, 06 April 2012 17:12 UTC Go to previous messageGo to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
Same thing happened to me actually. I used to get e-mails whenever I uploaded models. And now nothing. I will try a g-mail account instead of AOL. I get back to you.
Re: Email and Notifications [message #46601 is a reply to message #46593 ] Fri, 06 April 2012 19:16 UTC Go to previous message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
Switched to g-mail and it seems to work now. So I guess it's just my e-mail account.

 
   
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