Home » Support » Bug Reporting » Email and Notifications
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Email and Notifications [message #46482] Wed, 04 April 2012 21:18 UTC Go to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
So I have an AOL mail account. I use it for my shapeways. Whenever I subscribe to a thread I never get e-mails about it even when stuff is posted. I even Made a custom nameplate item (personalized) and people ordered it and I never got notified and couldn't customize it for them. So am I missing something? Is there something wrong with AOL and Shapeways together? I really need help because it's been like this for a long time. Thank you!
Re: Email and Notifications [message #46514 is a reply to message #46482 ] Thu, 05 April 2012 13:06 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5508
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Just making sure, have you checked your spam folder? Do you get any shapeways emails?


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Email and Notifications [message #46530 is a reply to message #46514 ] Thu, 05 April 2012 16:07 UTC Go to previous messageGo to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
I don't think so, but I'll check. Is there a way I can get sent a test e-mail?
Re: Email and Notifications [message #46555 is a reply to message #46530 ] Thu, 05 April 2012 20:04 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3111
Registered: June 2010
Go to my shop
Shapie Expert
Quickest way to get a 'test email' is to upload a model Wink


Re: Email and Notifications [message #46556 is a reply to message #46555 ] Thu, 05 April 2012 20:05 UTC Go to previous messageGo to next message
avatar bdickason is currently online bdickason
Messages: 96
Registered: November 2011
Go to my shop
Member
I work here
stop4stuff wrote on Thu, 05 April 2012 20:04

Quickest way to get a 'test email' is to upload a model Wink


You could try using the 'Forgot my Password' link on the registration page as well Twisted Evil


Director of Product - Shapeways
Re: Email and Notifications [message #46559 is a reply to message #46555 ] Thu, 05 April 2012 20:15 UTC Go to previous messageGo to next message
avatar Chavaquiah  is currently offline Chavaquiah
Messages: 1
Registered: February 2012
Go to all my models
Junior Member
Since some time ago, I'm not receiving emails after uploading a model.

Come to think of it, I didn't even get an email confirming my last order (only from Paypal confirming payment). Is this normal?

(Yes, I check my spam folder also.)
Re: Email and Notifications [message #46593 is a reply to message #46559 ] Fri, 06 April 2012 17:12 UTC Go to previous messageGo to next message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
Same thing happened to me actually. I used to get e-mails whenever I uploaded models. And now nothing. I will try a g-mail account instead of AOL. I get back to you.
Re: Email and Notifications [message #46601 is a reply to message #46593 ] Fri, 06 April 2012 19:16 UTC Go to previous message
avatar bubby9534  is currently offline bubby9534
Messages: 27
Registered: September 2011
Go to my shop
Junior Member
Switched to g-mail and it seems to work now. So I guess it's just my e-mail account.

 
   
Previous Topic:Feedback page not functioning
Next Topic:autologin to feedback.shapeways.com seems very broken

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.