woody64 wrote on Tue, 20 March 2012 18:45

I was completely shocked when opening the gallery. 1) I haven't selected any of my pictures to be the default images. Why are they shown as default !!!!! 2) The pictures are completely in the wrong size. The effect is horrible. PLEASE CORRECT THAT immedeatly

I'm still having the same problem too!!! A lot of picture on my shop are deformed! I sent a e-mail today at the customer service and they asked me to send a screen - picture of my shop page so they are able to see the problem!!! So, customer service don't know about this issue??? This is weird!!
Why it take so long to fix this issue? And why all the pictures showed on the STAFF PICKS list are normal??? Just because they are on the home page?

Please try to fix this very soon! Pictures showed in this way are very ugly!

[Updated on: Tue, 20 March 2012 20:01 UTC]

[Updated on: Tue, 20 March 2012 21:16 UTC]

[Updated on: Tue, 20 March 2012 22:13 UTC]

woody64 wrote on Tue, 20 March 2012 22:10

And now for something completly different: You should consider to define some key users (shop owners) as beta testers when doing major upgrades. Based on the experiences gained through the last years: - there are always a lot of major bugs - some changes are often a real pitty for shop owners - there are so many bugs and problems listed that many aren't changed for a long time and early corrections sometimes deal with minor ones - sometimes I dout that there's anyone in this team really working with a shop. Some workflows would have never happened with a shop owner embedded in your test team - with a test server (accessible by these key users) you would get rid of such problems before making it public Maybe that can help to get rid of the most annoying things very soon. By the way: I like the new layout/Designs. Woody64

Thanks Woody64, I absolutely, completely agree with you We've actually created the exact beta group you've described with this release and they are helping us going forward. In the future, we'll be going through a nice beta period for each major release with a small group of users, all of which have very active shops We've started running a beta server which is running a more advanced release than the current live version and we will send periodic e-mails as we prep future releases.

The change may not be immediately apparent, but we are working to get better at testing our releases both internally as well as with our community.

(p.s. I'll look into your photo issue now).

[Updated on: Tue, 20 March 2012 22:39 UTC]

...about those "stretched thumbnails"

roadrunner.css (line 2681 ff) says...

.product-img img, .shop-img img {width: 135px; height: 101px;}

This part of the code resizes all thumbnail pics to 135 x 101 pixel, whatever their width/height ratio might be.


What's about something like...

div.product-img img {
max-width: 135px !important;
max-height: 101px !important;
height: auto !important;
width: auto !important;
}

div.product-img {
text-align: center !important;
}

...instead ?
(My apologies for all those "important" tags, I need them to override the roadrunner stylesheet.)


Woody's "fixed" shop (screenshot):

(clickable thumbail)

Fovea3d's "fixed" shop (screenshot):

(clickable thumbail)

[Updated on: Wed, 21 March 2012 01:49 UTC]

[Updated on: Sun, 25 March 2012 07:35 UTC]

We have a small set of bugfixes that we released yesterday. We are still not quite at the point where we can release to our Beta site for a week before going live, but we hope to be there very soon.

However, here's a list of stuff that was fixed/changed

Bugfixes
- Gallery 'High to Low' pricing should now properly sort from highest to lowest.
- Text in the Cart popup no longer overflows outside of the box when an item's title is too long.
- Products that are 'Not for Sale' now display properly in the gallery & Products that are 'For Sale' are no longer displayed as 'Not For Sale' on the My Models page.
- Deleted model pages are no longer accessible shortly after being deleted.
- Wishlist and Favorites should now sort correctly (by date added).
- Meta Tags are now shown on the homepage.
- The image rotator arrows on the Product Detail page now load properly in Chrome.

Improvements
- The Vibe price is now $24.99 & The numbers embossed inside The Vibe are now the Model ID to facilitate easier sorting (previously we displayed a unique ID based on the song and timestamp) & The Vibe landing page has been updated with a video and testimonials
- The 'Latest Blog Posts' feed on the homepage no longer renders via Javascript.
- The 'Contact Us' page has been redesigned to make it clearer who to contact. Nancy was also added to the page for Materials questions.
- The Model Edit page received a visual update to match the new Product Detail page. (There is a known issue with adding keywords that will be resolved in our release next week)
- The Checkout process received a visual update to match the new Product Detail page.

Please let us know if you experience any issues or have feedback on the changes

[Updated on: Fri, 30 March 2012 14:58 UTC]

[Updated on: Sun, 01 April 2012 01:54 UTC]

bdickason wrote on Fri, 30 March 2012 22:37

stop4stuff wrote on Fri, 30 March 2012 21:48 Hey Brad, Good to see things are getting there Any news on; When the ability to change material within the shopping cart will work (IE8 on XP)? When being able to browse through uploaded models will be back again? Paul Paul, Thanks for checking in! I was under the impression the first issue was fixed but will look into it now and see when we can get it fixed. As for #2, we're working on this and I'll post an update when I can give you a more accurate date

#1 is still not fixed, changing the material removes the model from the shopping cart, this time using Firefox on XP

I changed to Firefox as I am unable to edit a description with IE and I'm not able to with Firefox either My description includes paragraph, anchor, heading and line break html tags - I did notice along the way that the edit box incorrectly put div tags in and I don't really want to type it all out (inc html) again just to add a sentence, is there a work around for this issue?

Cheers,
Paul

[edit]

7PLAIN wrote on Sat, 31 March 2012 14:22

Bug Report: When I'm uploading images, there is a " click to edit " bar beside each image where users can enter short description for this image. After I entered some words, it doesn't save and just return to " click to edit ". It's not functioning. Maybe a " Last Updated " date mark should be shown publicly ? It's a good protection for designers of the first to come up with certain idea.

Hit the return key to make the description stick.

[Updated on: Thu, 12 April 2012 14:57 UTC]