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Re: Discussion and Feedback on the March 9th 2012 Release [message #45753 is a reply to message #45750 ] Tue, 20 March 2012 19:08 UTC Go to previous messageGo to next message
avatar stannum  is currently offline stannum
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Forum attachments seem to fail randomly, sometimes you get the images, sometimes you get 0-bytes files (browser launches "save or use some app" saying they are 20 bytes, but they end being 0).
Re: Discussion and Feedback on the March 9th 2012 Release [message #45757 is a reply to message #45750 ] Tue, 20 March 2012 19:29 UTC Go to previous messageGo to next message
avatar DarioScapittaDesign  is currently offline DarioScapittaDesign
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woody64 wrote on Tue, 20 March 2012 18:45

I was completely shocked when opening the gallery.

1) I haven't selected any of my pictures to be the default images. Why are they shown as default !!!!!

2) The pictures are completely in the wrong size. The effect is horrible.

PLEASE CORRECT THAT immedeatly

index.php?t=getfile&id=15418&private=0



I'm still having the same problem too!!! A lot of picture on my shop are deformed! I sent a e-mail today at the customer service and they asked me to send a screen - picture of my shop page so they are able to see the problem!!! Shocked So, customer service don't know about this issue??? This is weird!! Shocked
Why it take so long to fix this issue? And why all the pictures showed on the STAFF PICKS list are normal??? Just because they are on the home page?

Please try to fix this very soon! Pictures showed in this way are very ugly!

[Updated on: Tue, 20 March 2012 20:01 UTC]


Dario Scapitta Design
www.darioscapittadesign.com
Re: Discussion and Feedback on the March 9th 2012 Release [message #45760 is a reply to message #45161 ] Tue, 20 March 2012 20:02 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Hey guys, I can assure you the devs are aware of the image sizing issue, and are handling the issues as swiftly as they can.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Discussion and Feedback on the March 9th 2012 Release [message #45763 is a reply to message #45760 ] Tue, 20 March 2012 20:47 UTC Go to previous messageGo to next message
avatar DarioScapittaDesign  is currently offline DarioScapittaDesign
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Youknowwho4eva wrote on Tue, 20 March 2012 20:02

Hey guys, I can assure you the devs are aware of the image sizing issue, and are handling the issues as swiftly as they can.


Thanks Youknowwho4eva!
I know that Dev. and Cust. Service team are great, we are just a little bit frustrated.
As you said, we hope they can fix everything as soon as possible.
Dario


Dario Scapitta Design
www.darioscapittadesign.com
Re: Discussion and Feedback on the March 9th 2012 Release [message #45765 is a reply to message #45763 ] Tue, 20 March 2012 21:15 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
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Dario Scapitta Design wrote on Tue, 20 March 2012 20:47

Youknowwho4eva wrote on Tue, 20 March 2012 20:02

Hey guys, I can assure you the devs are aware of the image sizing issue, and are handling the issues as swiftly as they can.


Thanks Youknowwho4eva!
I know that Dev. and Cust. Service team are great, we are just a little bit frustrated.
As you said, we hope they can fix everything as soon as possible.
Dario


I'm really sorry that the image issue (both on the forums and the sizing of images in the different views around the site) has taken us so long to fix! We are still working on it and I should have an update tomorrow on both issues.

[Updated on: Tue, 20 March 2012 21:16 UTC]


Director of Product - Shapeways
Re: Discussion and Feedback on the March 9th 2012 Release [message #45767 is a reply to message #45765 ] Tue, 20 March 2012 21:27 UTC Go to previous messageGo to next message
avatar DarioScapittaDesign  is currently offline DarioScapittaDesign
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Thanks bdickason!
This is good to hear it Smile
Dario


Dario Scapitta Design
www.darioscapittadesign.com
Re: Discussion and Feedback on the March 9th 2012 Release [message #45768 is a reply to message #45765 ] Tue, 20 March 2012 22:10 UTC Go to previous messageGo to next message
avatar woody64  is currently offline woody64
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Please take also a look on the picture choosen for the gallery. You don't take the picture marked by the user. It seems that you take the first uploaded picture available.

And now for something completly different:
You should consider to define some key users (shop owners) as beta testers when doing major upgrades.
Based on the experiences gained through the last years:
- there are always a lot of major bugs
- some changes are often a real pitty for shop owners
- there are so many bugs and problems listed that many aren't changed for a long time and early corrections sometimes deal with minor ones
- sometimes I dout that there's anyone in this team really working with a shop. Some workflows would have never happened with a shop owner embedded in your test team
- with a test server (accessible by these key users) you would get rid of such problems before making it public

Maybe that can help to get rid of the most annoying things very soon.

By the way: I like the new layout/Designs.

Woody64

[Updated on: Tue, 20 March 2012 22:13 UTC]


More then 8100 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr Twitter
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD, How to Become a 3D Printing Entrepreneur
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Re: Discussion and Feedback on the March 9th 2012 Release [message #45769 is a reply to message #45768 ] Tue, 20 March 2012 22:38 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
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woody64 wrote on Tue, 20 March 2012 22:10

And now for something completly different:
You should consider to define some key users (shop owners) as beta testers when doing major upgrades.
Based on the experiences gained through the last years:
- there are always a lot of major bugs
- some changes are often a real pitty for shop owners
- there are so many bugs and problems listed that many aren't changed for a long time and early corrections sometimes deal with minor ones
- sometimes I dout that there's anyone in this team really working with a shop. Some workflows would have never happened with a shop owner embedded in your test team
- with a test server (accessible by these key users) you would get rid of such problems before making it public

Maybe that can help to get rid of the most annoying things very soon.

By the way: I like the new layout/Designs.

Woody64


Thanks Woody64, I absolutely, completely agree with you Smile We've actually created the exact beta group you've described with this release and they are helping us going forward. In the future, we'll be going through a nice beta period for each major release with a small group of users, all of which have very active shops Smile We've started running a beta server which is running a more advanced release than the current live version and we will send periodic e-mails as we prep future releases.

The change may not be immediately apparent, but we are working to get better at testing our releases both internally as well as with our community.

(p.s. I'll look into your photo issue now).

[Updated on: Tue, 20 March 2012 22:39 UTC]


Director of Product - Shapeways
Re: Discussion and Feedback on the March 9th 2012 Release [message #45776 is a reply to message #45161 ] Wed, 21 March 2012 01:46 UTC Go to previous messageGo to next message
avatar pfeiffer stylez  is currently offline pfeiffer stylez
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...about those "stretched thumbnails"

roadrunner.css (line 2681 ff) says...

.product-img img, .shop-img img {width: 135px; height: 101px;}

This part of the code resizes all thumbnail pics to 135 x 101 pixel, whatever their width/height ratio might be.


What's about something like...

div.product-img img {
max-width: 135px !important;
max-height: 101px !important;
height: auto !important;
width: auto !important;
}

div.product-img {
text-align: center !important;
}


...instead ?
(My apologies for all those "important" tags, I need them to override the roadrunner stylesheet.)


Woody's "fixed" shop (screenshot):
http://s7.directupload.net/images/user/120321/temp/2tq9ulvx.png
(clickable thumbail)

Fovea3d's "fixed" shop (screenshot):
http://s7.directupload.net/images/user/120321/temp/3y3qci3w.png
(clickable thumbail)




[Updated on: Wed, 21 March 2012 01:49 UTC]

Re: Discussion and Feedback on the March 9th 2012 Release [message #45778 is a reply to message #45161 ] Wed, 21 March 2012 02:26 UTC Go to previous messageGo to next message
avatar Fovea3d  is currently offline Fovea3d
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Thats it !
Beautiful,
Thank you.
Re: Discussion and Feedback on the March 9th 2012 Release [message #45782 is a reply to message #45776 ] Wed, 21 March 2012 07:24 UTC Go to previous messageGo to next message
avatar woody64  is currently offline woody64
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Yeah that does the job. And it's that easy!
Woody64


More then 8100 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr Twitter
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD, How to Become a 3D Printing Entrepreneur
More then 270 shop items (more then 146 already printed once) More the 500 successful Products (Items&material printed once)
Re: Discussion and Feedback on the March 9th 2012 Release [message #45811 is a reply to message #45782 ] Wed, 21 March 2012 23:39 UTC Go to previous messageGo to next message
avatar ana  is currently offline ana
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Hi guys,

I know you're eagerly awaiting another update. Without further ado, the following fixes are now live:

* Sake Set & Light Poem Creator not working - Resolved
* Forum images not loading - Resolved
* Product images getting stretched in search results and the gallery - Resolved
* Product image thumbnails are the default image - Resolved. The thumbnails that appear in search results and gallery are now the images which you set to as default images.
* When visiting the forums page you would be logged out - Resolved

Thanks again for your patience. We're still slogging through the issues, but we're getting there.

Cheers,
Ana


Community Manager | Shapeways

Re: Discussion and Feedback on the March 9th 2012 Release [message #45823 is a reply to message #45811 ] Thu, 22 March 2012 07:16 UTC Go to previous messageGo to next message
avatar DarioScapittaDesign  is currently offline DarioScapittaDesign
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Hi Ana,
Thanks, this is great! Just checked and all my picture are ok, just one piece is showing the SHAPEWAYS default render instead of the picture, but I will try to change it later.

Thanks again for your update Smile

Cheers
Dario


Dario Scapitta Design
www.darioscapittadesign.com
Re: Discussion and Feedback on the March 9th 2012 Release [message #45824 is a reply to message #45811 ] Thu, 22 March 2012 07:34 UTC Go to previous messageGo to next message
avatar fakebusker83  is currently offline fakebusker83
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ana wrote on Wed, 21 March 2012 23:39


* Product images getting stretched in search results and the gallery - Resolved



This is really great. None of my pictures are stretched or deformed. Thanks guys for the hard work.

However, some of my wider images are still being cropped from the right side and they are not resized to fit the frame in the model gallery. The odd thing is taller pictures are resized correctly, though.

Also, on the model page itself all the default pictures are resized correctly to fit the frame, including the wider pictures which experienced cropping problems in the gallery page. They are still aligned to the top of the frame instead of being aligned centrally, though.
However, the subsequent pictures are all not resized. All of them are cropped from the right, similar to the gallery page problem.

The odd thing is once I clicked a second picture and went back to viewing the first default picture, the default pic will revert back to its larger size and be cropped just like the others.

So I guess can we have the pictures all aligned vertically and horizontally centered to the frame, and all of them be resized accordingly? Both on the model and gallery pages? Wide images are more susceptible to that problem.

Excellent progress guys, keep it up. Bugs are getting squashed day by day!

Ariel
Re: Discussion and Feedback on the March 9th 2012 Release [message #45840 is a reply to message #45824 ] Thu, 22 March 2012 17:05 UTC Go to previous messageGo to next message
avatar ChristianA  is currently offline ChristianA
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Hey Ariel - First off thank you very much for the compliments. Our team appreciates them greatly.

I've heard (or rather read) everything you said and this is something we're working on researching and making available in the near future. We want to make sure we provide the very best solution for everyone so be assured that we hear what you are saying and we are working on it : )

Thanks again!
Re: Discussion and Feedback on the March 9th 2012 Release [message #45850 is a reply to message #45161 ] Fri, 23 March 2012 01:40 UTC Go to previous messageGo to next message
avatar henryseg  is currently offline henryseg
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I'm not sure if this has been mentioned before or not:

Some of my model names have an umlaut, e.g. "Round Möbius Strip (Large)". I think at the last update, the ö broke, replaced by two letters which appeared to be something like an A and the paragraph symbol (on my system at least). I just went to update the names, to fix them by putting in the umlaut again. Now the models are all listed on my shop with no name at all. Here's an example:

http://www.shapeways.com/model/325754/.html
Re: Discussion and Feedback on the March 9th 2012 Release [message #45851 is a reply to message #45850 ] Fri, 23 March 2012 01:49 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
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What browser are you using? What operating system?

I can see the umlats on that model just fine.. I'm using Win7/IE9


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Discussion and Feedback on the March 9th 2012 Release [message #45852 is a reply to message #45851 ] Fri, 23 March 2012 01:51 UTC Go to previous messageGo to next message
avatar henryseg  is currently offline henryseg
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On the model page, yes, but notice that the url has an empty string where the name should be. Sorry, I didn't make this very clear! On my shop, you should see that the first item has no name:

http://www.shapeways.com/shops/henryseg
Re: Discussion and Feedback on the March 9th 2012 Release [message #45871 is a reply to message #45824 ] Fri, 23 March 2012 14:28 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
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Thanks for the kind words Ariel!! The dev team has been working really hard to crank out daily fixes and I'm glad it shows Smile

As for the main product images... we're dealing with a very annoying problem that I'll try to explain:
We previously had a client-side resizing script (javascript) that would read the image information, resize it to fit the product detail size nicely, and display it. This caused a 1-3 second white 'flicker' for every user who viewed the image.

With our new release, we tried to get rid of as many of these hacks as possible.

We are developing a server-side solution that will resize and letterbox images properly (and eventually enable to you to crop them on the site!!!), but until then we are forced to resize large images based on height.

In the short term, to remove any stretching of images, there will be some whitespace above or below an image based on its aspect ratio. As there is no CSS Vertical Align property on images, some images will be stuck to the top of the product detail page for the time being, as you can see here:
http://www.shapeways.com/model/297314/badbabebot-head-revisi on-2-0.html

Once the permanent solution is live, this product will look like this:
http://i44.tinypic.com/2r78sjt.png


Director of Product - Shapeways
Re: Discussion and Feedback on the March 9th 2012 Release [message #45872 is a reply to message #45871 ] Fri, 23 March 2012 16:34 UTC Go to previous messageGo to next message
avatar pfeiffer stylez  is currently offline pfeiffer stylez
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bdickason wrote on Fri, 23 March 2012 14:28

(...) With our new release, we tried to get rid of as many of these hacks as possible.

I'm glad to hear (well, read) that. Smile

bdickason wrote on Fri, 23 March 2012 14:28


In the short term, to remove any stretching of images, there will be some whitespace above or below an image based on its aspect ratio. As there is no CSS Vertical Align property on images, some images will be stuck to the top of the product detail page for the time being, as you can see here: (...)

Wait... why not ?
Images are inline elements, pos ?

http://s14.directupload.net/images/user/120323/temp/38hljspi.jpg
(clickable thumbail)

No Photoshop, just the Stylish-Addon for Firefox.


Step 1: auto-resizing

div.slideshow-big-img-container img {
max-width: 640px !important;
max-height: 476px !important
width: auto !important;
height: auto !important;
vertical-align: middle !important;
}


Step 2: "vertical-align" is NOT relative to the HEIGHT of the parent element

div.slideshow-big-img-container center {
line-height: 476px !important;
}


I didn't check the crossbrowser compability, but in Firefox it works very well.
Re: Discussion and Feedback on the March 9th 2012 Release [message #45894 is a reply to message #45872 ] Sat, 24 March 2012 01:54 UTC Go to previous messageGo to next message
avatar TreadshotA1  is currently offline TreadshotA1
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Um, while this has to be the shapeways update i'm least unhappy with ever (i don't know if that's a compliment or not), there is one thing that i just don't get. How do we download our own models?
Re: Discussion and Feedback on the March 9th 2012 Release [message #45895 is a reply to message #45894 ] Sat, 24 March 2012 02:05 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
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It's discussed in another thread.. and it's on the feedback list already.. what you have to do didn't change with this update.

Go to the model page.
Select "Edit Product"
Mark the model for "Allow Downloads"
Turn Edit mode off
Download the model
Select "Edit Product" again
Turn OFF "Allow Downloads"
Turn Edit mode off


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Discussion and Feedback on the March 9th 2012 Release [message #45943 is a reply to message #45161 ] Sun, 25 March 2012 07:18 UTC Go to previous messageGo to next message
avatar woody64  is currently offline woody64
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The image stretching is still wrong in the basket ...

What's really great with the new side is that the speed is much better. Whereas in the version of the last 18 months it was nearly impossible to make some common changes on 20 objects it seems now possible.

What's still missing in that context:
- if I'm in editing mode then I want to do that as long as I switch that off
(sometimes even to control some settings you have to amke a lot of unneccessary klicks)
- really missing is a navigation to th next or previous element of a section

Furthe ron there is no buy icon on the overview page as in my models? Is that intended or a bug.

It seems that editing the model description is not possible when there is no description inside. I can't verify that I have only one item found in my shop having no description in ...

Woody64

[Updated on: Sun, 25 March 2012 07:35 UTC]


More then 8100 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr Twitter
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD, How to Become a 3D Printing Entrepreneur
More then 270 shop items (more then 146 already printed once) More the 500 successful Products (Items&material printed once)
Re: Discussion and Feedback on the March 9th 2012 Release [message #45944 is a reply to message #45895 ] Sun, 25 March 2012 07:30 UTC Go to previous messageGo to next message
avatar TreadshotA1  is currently offline TreadshotA1
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stonysmith wrote on Sat, 24 March 2012 02:05

It's discussed in another thread.. and it's on the feedback list already.. what you have to do didn't change with this update.

Go to the model page.
Select "Edit Product"
Mark the model for "Allow Downloads"
Turn Edit mode off
Download the model
Select "Edit Product" again
Turn OFF "Allow Downloads"
Turn Edit mode off




Actually it did change. The old system let's me download the model always, but my customers never could (the allow downloads box was NEVER checked). now I have to check that box, and its very scary. If someone were on my page at the time, they could download my model and my work would get released without credit.

This really makes me scared to download my models, as the time it takes for me to download it could allow a model to be downloaded by someone else without my permission. Please change it back Shape ways. Please.
Re: Discussion and Feedback on the March 9th 2012 Release [message #45968 is a reply to message #45161 ] Sun, 25 March 2012 19:46 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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Why when logged in and looking at "My Models" do the vast majority of them show as "Not For Sale" when in fact the reverse should be true. If I click on the model it does show as Available For Sale and Viewable by the public in Edit mode....

Logged out and viewing my Shop all appears as though it should be.

Glenn


Glenn ------ My Website Third Dimension Jewellery
Re: Discussion and Feedback on the March 9th 2012 Release [message #45969 is a reply to message #45968 ] Sun, 25 March 2012 20:15 UTC Go to previous messageGo to next message
avatar woody64  is currently offline woody64
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lensman wrote on Sun, 25 March 2012 19:46

Why when logged in and looking at "My Models" do the vast majority of them show as "Not For Sale" when in fact the reverse should be true ...



There seems something wrong. I also see some "not for sale" but on the item page it's ok. Also the prices are wrong.

Additionally the prices in the shop differ from the overview to the material selector in the item page???

Woody64


More then 8100 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr Twitter
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD, How to Become a 3D Printing Entrepreneur
More then 270 shop items (more then 146 already printed once) More the 500 successful Products (Items&material printed once)
Re: Discussion and Feedback on the March 9th 2012 Release [message #45970 is a reply to message #45969 ] Sun, 25 March 2012 20:25 UTC Go to previous messageGo to next message
avatar DarioScapittaDesign  is currently offline DarioScapittaDesign
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woody64 wrote on Sun, 25 March 2012 20:15

lensman wrote on Sun, 25 March 2012 19:46

Why when logged in and looking at "My Models" do the vast majority of them show as "Not For Sale" when in fact the reverse should be true ...



There seems something wrong. I also see some "not for sale" but on the item page it's ok. Also the prices are wrong.

Additionally the prices in the shop differ from the overview to the material selector in the item page???

Woody64


Hi,

I've the same for two object in my shop, if I'm logged in they appear not for sale but if I click on the picture everything is ok.

And also on the same two objects there is not th "Delete model" key.

Probably there is still something wrong.

Cheers,
Dario


Dario Scapitta Design
www.darioscapittadesign.com
Re: Discussion and Feedback on the March 9th 2012 Release [message #45978 is a reply to message #45968 ] Mon, 26 March 2012 00:34 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
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lensman wrote on Sun, 25 March 2012 19:46

When logged in and looking at "My Models", the vast majority of them show as "Not For Sale"
Glenn


I reported this a few days ago.. it's being worked on.

I believe that it's reporting "not for sale" based upon whether or not the item is available in WSF (the lowest id material). If it's for sale in WSF, then it shows on the MyModels page as for sale and vice-versa.


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Discussion and Feedback on the March 9th 2012 Release [message #45992 is a reply to message #45944 ] Mon, 26 March 2012 12:51 UTC Go to previous messageGo to next message
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Treadshot A1 wrote on Sun, 25 March 2012 07:30

stonysmith wrote on Sat, 24 March 2012 02:05

It's discussed in another thread.. and it's on the feedback list already.. what you have to do didn't change with this update.

Go to the model page.
Select "Edit Product"
Mark the model for "Allow Downloads"
Turn Edit mode off
Download the model
Select "Edit Product" again
Turn OFF "Allow Downloads"
Turn Edit mode off




Actually it did change. The old system let's me download the model always, but my customers never could (the allow downloads box was NEVER checked). now I have to check that box, and its very scary. If someone were on my page at the time, they could download my model and my work would get released without credit.

This really makes me scared to download my models, as the time it takes for me to download it could allow a model to be downloaded by someone else without my permission. Please change it back Shape ways. Please.


It's been this way since the previous update. Add it to the feedback site, if it's not already there.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Discussion and Feedback on the March 9th 2012 Release [message #45994 is a reply to message #45944 ] Mon, 26 March 2012 13:26 UTC Go to previous messageGo to next message
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Treadshot A1 wrote on Sun, 25 March 2012 07:30

stonysmith wrote on Sat, 24 March 2012 02:05

It's discussed in another thread.. and it's on the feedback list already.. what you have to do didn't change with this update.

Go to the model page.
Select "Edit Product"
Mark the model for "Allow Downloads"
Turn Edit mode off
Download the model
Select "Edit Product" again
Turn OFF "Allow Downloads"
Turn Edit mode off




Actually it did change. The old system let's me download the model always, but my customers never could (the allow downloads box was NEVER checked). now I have to check that box, and its very scary. If someone were on my page at the time, they could download my model and my work would get released without credit.

This really makes me scared to download my models, as the time it takes for me to download it could allow a model to be downloaded by someone else without my permission. Please change it back Shape ways. Please.


Treadshot A1, if your model is set to Private and Not for sale, only you will have access to the model download.
Re: Discussion and Feedback on the March 9th 2012 Release [message #46191 is a reply to message #45161 ] Fri, 30 March 2012 14:57 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
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We have a small set of bugfixes that we released yesterday. We are still not quite at the point where we can release to our Beta site for a week before going live, but we hope to be there very soon.

However, here's a list of stuff that was fixed/changed Smile

Bugfixes
- Gallery 'High to Low' pricing should now properly sort from highest to lowest.
- Text in the Cart popup no longer overflows outside of the box when an item's title is too long.
- Products that are 'Not for Sale' now display properly in the gallery & Products that are 'For Sale' are no longer displayed as 'Not For Sale' on the My Models page.
- Deleted model pages are no longer accessible shortly after being deleted.
- Wishlist and Favorites should now sort correctly (by date added).
- Meta Tags are now shown on the homepage.
- The image rotator arrows on the Product Detail page now load properly in Chrome.

Improvements
- The Vibe price is now $24.99 & The numbers embossed inside The Vibe are now the Model ID to facilitate easier sorting (previously we displayed a unique ID based on the song and timestamp) & The Vibe landing page has been updated with a video and testimonials
- The 'Latest Blog Posts' feed on the homepage no longer renders via Javascript.
- The 'Contact Us' page has been redesigned to make it clearer who to contact. Nancy was also added to the page for Materials questions.
- The Model Edit page received a visual update to match the new Product Detail page. (There is a known issue with adding keywords that will be resolved in our release next week)
- The Checkout process received a visual update to match the new Product Detail page.

Please let us know if you experience any issues or have feedback on the changes Smile

[Updated on: Fri, 30 March 2012 14:58 UTC]


Director of Product - Shapeways
Re: Discussion and Feedback on the March 9th 2012 Release [message #46217 is a reply to message #46191 ] Fri, 30 March 2012 21:48 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Hey Brad,

Good to see things are getting there Wink

Any news on;
When the ability to change material within the shopping cart will work (IE8 on XP)?
When being able to browse through uploaded models will be back again?

Paul
Re: Discussion and Feedback on the March 9th 2012 Release [message #46226 is a reply to message #46217 ] Fri, 30 March 2012 22:37 UTC Go to previous messageGo to next message
avatar bdickason  is currently offline bdickason
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stop4stuff wrote on Fri, 30 March 2012 21:48

Hey Brad,

Good to see things are getting there Wink

Any news on;
When the ability to change material within the shopping cart will work (IE8 on XP)?
When being able to browse through uploaded models will be back again?

Paul


Paul,

Thanks for checking in! I was under the impression the first issue was fixed but will look into it now and see when we can get it fixed.

As for #2, we're working on this and I'll post an update when I can give you a more accurate date Smile


Director of Product - Shapeways
icon14.gif  Re: Discussion and Feedback on the March 9th 2012 Release [message #46235 is a reply to message #46226 ] Sat, 31 March 2012 07:07 UTC Go to previous messageGo to next message
avatar aegidian  is currently offline aegidian
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Hey! Did I notice some new changes to the edit page today (31 Mar 2012)?

I'm glad the Exit Edit Mode button got the new design - so much cleaner and obvious. And the bounding box dimensions are a lot clearer too, thank you.

The sorting on the materials selector is very welcome, as is the OK button on the description editor.

In short, no problems yet (it's early) and quite a few problems addressed cleanly. Well done.

Smile

-- Giles.
Re: Discussion and Feedback on the March 9th 2012 Release [message #46241 is a reply to message #46191 ] Sat, 31 March 2012 14:22 UTC Go to previous messageGo to next message
avatar PlainOrb  is currently offline PlainOrb
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Bug Report:
When I'm uploading images, there is a " click to edit " bar beside each image where users can enter short description for this image. After I entered some words, it doesn't save and just return to " click to edit ". It's not functioning.

Maybe a " Last Updated " date mark should be shown publicly ? It's a good protection for designers of the first to come up with certain idea.

[Updated on: Sun, 01 April 2012 01:54 UTC]


Plain Orb
Re: Discussion and Feedback on the March 9th 2012 Release [message #46862 is a reply to message #46226 ] Thu, 12 April 2012 14:54 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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bdickason wrote on Fri, 30 March 2012 22:37

stop4stuff wrote on Fri, 30 March 2012 21:48

Hey Brad,

Good to see things are getting there Wink

Any news on;
When the ability to change material within the shopping cart will work (IE8 on XP)?
When being able to browse through uploaded models will be back again?

Paul


Paul,

Thanks for checking in! I was under the impression the first issue was fixed but will look into it now and see when we can get it fixed.

As for #2, we're working on this and I'll post an update when I can give you a more accurate date Smile



#1 is still not fixed, changing the material removes the model from the shopping cart, this time using Firefox on XP

I changed to Firefox as I am unable to edit a description with IE and I'm not able to with Firefox either Sad My description includes paragraph, anchor, heading and line break html tags - I did notice along the way that the edit box incorrectly put div tags in and I don't really want to type it all out (inc html) again just to add a sentence, is there a work around for this issue?

Cheers,
Paul

[edit]
7PLAIN wrote on Sat, 31 March 2012 14:22

Bug Report:
When I'm uploading images, there is a " click to edit " bar beside each image where users can enter short description for this image. After I entered some words, it doesn't save and just return to " click to edit ". It's not functioning.

Maybe a " Last Updated " date mark should be shown publicly ? It's a good protection for designers of the first to come up with certain idea.


Hit the return key to make the description stick.

[Updated on: Thu, 12 April 2012 14:57 UTC]

Re: Discussion and Feedback on the March 9th 2012 Release [message #46937 is a reply to message #46862 ] Fri, 13 April 2012 13:31 UTC Go to previous messageGo to next message
avatar ChristianA  is currently offline ChristianA
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Hey Paul,

Apologies if this seems a bit repetitive but I just want to make sure we're capturing the issues that you're dealing with appropriately! : Cool

1. You cannot select materials from the drop-down menu in IE8 or Firefox on Vista.

2. You cannot edit the description of models in IE8 or Vista on Vista.

Let me know what I've misinterpreted - I want to help!
Re: Discussion and Feedback on the March 9th 2012 Release [message #46942 is a reply to message #46937 ] Fri, 13 April 2012 14:24 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Hi Christian.

1. Add a model to the cart, goto the cart, then try to change the material, the selector comes up, click a material and the page doesn't update, it is still greyed out, however the difference is now that the material has changed when going back to the cart. (IE8)

2. Using HTML tags, probably the heading tag, cause a new <div> to be added, making the desription uneditable - the description can be replaced though.

Mainly I use IE8.0 (occasionally Chrome or Firefox just to check if the issue is IE8 or the website) and my OS is XP.

Cheers,
Paul
Re: Discussion and Feedback on the March 9th 2012 Release [message #47327 is a reply to message #46942 ] Sat, 21 April 2012 21:55 UTC Go to previous message
avatar stop4stuff  is currently offline stop4stuff
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1. above is still not working
haven't checked 2

And any news as to when the ability to just browse through all models will be back again?


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