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1/144 Aircraft [message #43766] Fri, 10 February 2012 00:38 UTC Go to next message
avatar Zoe Brain  is currently offline Zoe Brain
Messages: 61
Registered: June 2011
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http://www.wingsofwar.org/forums/attachment.php?attachmentid=32705&d=1327740002

1/144 aircraft test the process to the limits. Orders usually consist of dozens of different designs, sometimes in quantity, and with tolerances at the very limit of WSF.

Customers are also used to injection-molded plastic, and cast whitemetal kits that are in competition with them, so quality expectations are high.

Polls appear to show that while the majority of orders have no print problems, a sizeable minority do - about 5%. Shapeways has been magnificent in providing replacements, but with the extra cost in postage, this must be significantly eating into profits.

The picture shows a few of the shapeways models on display at CANCON, the Australian National Games convention. Had I had a shop, I could have done $1000 of business a day. there was intense interest in the few unpainted models I had still in the bags from the factory.

People were especially impressed with the ruggedness of the product - dropping a fragile-looking triplane from tabletop height onto a hard surface, and seeing it bounce rather than break. That's exactly what's needed - especially when whole families play together.

http://www.wingsofwar.org/forums/attachment.php?attachmentid=32707&d=1327740032
Re: 1/144 Aircraft [message #43940 is a reply to message #43766 ] Mon, 13 February 2012 17:00 UTC Go to previous messageGo to next message
avatar Maethius  is currently offline Maethius
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This is an excellent review of a true-world product, its effectiveness, and the impact it has on customers. Thank you for the thoughtful post... it further cements that my next product should include the availability of Shapeways printed models.
Re: 1/144 Aircraft [message #44265 is a reply to message #43940 ] Tue, 21 February 2012 13:22 UTC Go to previous messageGo to next message
avatar MitchellJetten  is currently offline MitchellJetten
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Finally! now I know why a lot of people order those 1/144 aircrafts!?

You guys use them for a game with cards right?

Please share some more pictures!
Hope you will have a shop the next time your at the convention so you make some money out of it Smile


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: 1/144 Aircraft [message #44307 is a reply to message #44265 ] Wed, 22 February 2012 13:35 UTC Go to previous messageGo to next message
avatar Zoe Brain  is currently offline Zoe Brain
Messages: 61
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Mitchell Jetten wrote on Tue, 21 February 2012 13:22

Finally! now I know why a lot of people order those 1/144 aircrafts!?

You guys use them for a game with cards right?


You got it. It's called "Wings of Glory:", a re-issue of Nexus Games' "Wings of War" that won potloads of awards.

The game cab be played just with cards, but the models add a lot to the appeal. The range put out by Nexus was limited - and they're now out of production, and won't be back for some time. Meanwhile, Shapeways designers made dozens and dozens and yet more dozens of new aircraft types that nexus never made. It's caused a revival of the game.

In the hands of a talented artist... well, here is the result:

http://www.wingsofwar.org/forums/attachment.php?attachmentid=33783&d=1329053129

Some go to great lengths to research obscure colour schemes - like the Austrian "sworl" pattern on some machines.

http://www.wingsofwar.org/forums/attachment.php?attachmentid=34633&d=1329819916

Then try to reproduce them.
http://www.wingsofwar.org/forums/attachment.php?attachmentid=33637&d=1328940987

Remember, these models are just 5cm long.. less than 2 inches.


However, Shapeways has competition. There are other manufacturers, though their range is very limited indeed. This one is a re-paint of an F-toys model.

http://www.wingsofwar.org/forums/attachment.php?attachmentid=34597&d=1329765771

You can see that the demand for quality is very high.

http://www.wingsofwar.org/forums/attachment.php?attachmentid=32764&d=1327773961

But then... we get flaws like this, which require a lot of filling and sanding to smooth.

http://www.wingsofwar.org/forums/attachment.php?attachmentid=32758&d=1327773956

Or worse, this.in WSF, which is unsalvageable

http://www.wingsofwar.org/forums/attachment.php?attachmentid=31677&stc=1&d=1326698965

http://www.wingsofwar.org/forums/attachment.php?attachmentid=31678&stc=1&d=1326699042

(Compare with what it should look like)

http://img521.imageshack.us/img521/4049/20120130201237576.jpg
http://img215.imageshack.us/img215/2978/20120130201344633.jpg

So please, with these planes
- check they're not "layered" or "knitted" before sending them to the customer, and re-print if they are
- one plane per bag. Not much need for over-packing, just don't scrunch them in against each other.

A lot of these models get sent outside Europe, and the US. So postage is $20 for them. It's a lot cheaper - and gives better customer satisfaction - not to ship defective products then have to send replacements.

Congratulations by the way on working for such a great firm. When the products are good (as they are over 95% of the time), they're great. In the other ~ 1-5%, replacements are sent immediately. This has ensured a lot of repeat custom - but making sure they're right in the first place would increase sales by 50%.
Re: 1/144 Aircraft [message #44308 is a reply to message #44307 ] Wed, 22 February 2012 13:37 UTC Go to previous messageGo to next message
avatar Zoe Brain  is currently offline Zoe Brain
Messages: 61
Registered: June 2011
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From someone else's collection.

http://i1106.photobucket.com/albums/h379/Revchaos/Flying%20Circus/2012-01-26_21-11-03_518.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Fokker%20DVII/2012-02-15_22-19-10_666.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Fokker%20DVII/2012-02-15_22-18-14_913.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_19-59-45_537.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_19-57-17_850.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_19-56-29_583.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_19-55-23_791.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_20-03-20_587.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-02-07_20-04-03_953.jpg
http://i1106.photobucket.com/albums/h379/Revchaos/Shapeways/2012-01-27_12-47-33_81.jpg
Re: 1/144 Aircraft [message #47529 is a reply to message #44308 ] Thu, 26 April 2012 13:16 UTC Go to previous messageGo to next message
avatar Michon  is currently offline Michon
Messages: 46
Registered: November 2010
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I work here
Wow cool pics, amazing to see what the result is after beeing post processed Very Happy
Re: 1/144 Aircraft [message #47656 is a reply to message #47529 ] Mon, 30 April 2012 10:46 UTC Go to previous messageGo to next message
avatar Zoe Brain  is currently offline Zoe Brain
Messages: 61
Registered: June 2011
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It is possible - with a lot of work, filing, putting on filler putty, sanding, and repeating - to take a completely ruined and misprinted model, and treat it as a "rough blank".

So at $5 an hour, 20 hours of effort ($100) nets you a $10 model not quite as good as it would have been if it had been printed properly.

For example:

Before:

http://www.wingsofwar.org/forums/attachment.php?attachmentid=43438&d=1335781933

After;

http://www.wingsofwar.org/forums/attachment.php?attachmentid=43441&d=1335782185

Still needs a little putty on the trailing wing edge, but otherwise OK

.http://www.wingsofwar.org/forums/attachment.php?attachmentid=43349&d=1335689071

Model is about half the length of the razor in the background.

These models are not for display, but use in games, so a rather cruder figurine is acceptable.
Re: 1/144 Aircraft [message #47685 is a reply to message #47656 ] Mon, 30 April 2012 19:34 UTC Go to previous messageGo to next message
avatar woody64  is currently offline woody64
Messages: 467
Registered: November 2008
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Thank you for sharing that pictures.

Yes you are right in the modeling scene you would prefer to have a result which doesn't need any post work (sanding).

Have you ever tried the detailed (transparent and FD are currently achieving my best results) .
I know the price doubles then but maybe it's worth thinking about that since sanding in term of costs is to my opinion more expensive.

Here's a FD print no post handling with one coat of gray vinyl color
http://farm3.staticflickr.com/2077/5771729230_5346ffbc06_n.jpg

I've tried to make some notes on that:
http://www.facebook.com/note.php?note_id=128474613865059

Wonder which results would be achievable with a resin printer.

Woody64

[Updated on: Mon, 30 April 2012 19:35 UTC]


More then 8100 items sold over SW (but still a hobby)
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More then 270 shop items (more then 146 already printed once) More the 500 successful Products (Items&material printed once)
Re: 1/144 Aircraft [message #47691 is a reply to message #47656 ] Tue, 01 May 2012 01:34 UTC Go to previous message
avatar stannum  is currently offline stannum
Messages: 1057
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Images of sanding demo aren't loading. http://www.wingsofwar.org/forums/attachment.php?attachmentid =43438&d=1335781933 loads as 1*1 GIF.

 
   
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