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Exception: Action Required [message #44181] Sun, 19 February 2012 16:24 UTC Go to next message
avatar emilkarlsson  is currently offline emilkarlsson
Messages: 5
Registered: November 2011
Go to all my models
Junior Member
Hello!
I placed an order a while ago and i got a mail that said my order was shipped. Great!
However after a while when the package did not arrive i checked the tracking through my shopping cart and the UPS site says:
Scheduled Delivery (Pending):
Pending action by the original sender.
If you are the receiver, please provide the correct shipping address to the sender. If you are the sender, please select the Change Delivery button and provide the correct shipping address to UPS."


The thing is that i checked my address and it is correct. Both shipping and billing.
Do i need to do something here?
Thank you.
Re: Exception: Action Required [message #44183 is a reply to message #44181 ] Sun, 19 February 2012 17:20 UTC Go to previous messageGo to next message
avatar stonysmith  is currently offline stonysmith
Messages: 1980
Registered: August 2008
Go to my shop
Shapie Expert
moderator
You should email service@shapeways.com with this question. Send them your order# and UPS tracking#

What country do you live in?


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: Exception: Action Required [message #44184 is a reply to message #44183 ] Sun, 19 February 2012 17:22 UTC Go to previous message
avatar emilkarlsson  is currently offline emilkarlsson
Messages: 5
Registered: November 2011
Go to all my models
Junior Member
OK. I will do that.
I live in New York.

 
   
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